Jobs at Banner Health

Senior Lead Data Engineer

Department Name: IT ClinApps Insurance DivisionWork Shift: DayJob Category: Information Technology Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care. The Enterprise Population Health Management Analytics team is responsible for providing vital information that enhances the consumer, patient, provider, and employee experience across Banner Health. The team takes pride in delivering information that is used to provide insight and support key decision-making processes across the organization and with our business partners. This unit supports the critical data analytics needs for Banner Health and delivering the right information in a timely manner supports Banner Health’s mission of making health care easier, so life can be better. As the data engineering lead, you will partner with the business in gathering requirements, evaluating, developing, and implementing solutions that meets the needs of our customers. You will partner with various IT teams and subject matter experts in prioritizing projects and monitoring progress to ensure that deliverables are implemented on time. You will ensure appropriate resourcing is available to support these projects. This is a Monday through Friday position 8am - 5pm AZ Time zone. Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is a high-level individual contributor with expertise in selected business or healthcare processes and participates in formulating system scope and objectives relative to the company’s requirements. The incumbent participates in meetings, presentations, visioning sessions, planning sessions, implementation activities, and supports functions system wide. Acts independently or as a leader of a team to provide knowledge, guidance, research and fact- finding expertise to define, design and modify specifications and processes of complex information systems. Responsible for establishing system documentation standards and quality assurance methodologies for systems and applications. Maintains current professional and technical knowledge. CORE FUNCTIONS 1. Business Outcomes: Relentless focus on delivering outcomes and value to our business. Partners across organization and related functional areas to understand internal customer needs related to service excellence, including but not limited to analytical, technology and reporting needs; determine the appropriate course of action; make recommendations in an actionable format including to senior management, to achieve desired business results. Facilitates cross-functional teams and/or leads projects with departmental or company-wide scope to implement system changes. This may also include providing oversight, change management, general work direction or leadership to individuals on team; conducts regular meetings with stake holders and uploads necessary documents to the shared information repositories, such as SharePoint or Teams. 2. Technology Standards: Establishes and defines processes, documentation and standards for quality, and provides expert advice to ensure adherence to critical operating standards; mentors junior members of the team; Provides leadership for customers, information technology staff and various committees guiding the design, implementation and maintenance of complex application and system specifications and processes. Participates and may lead task forces to plan, implement, and coordinate facility activities to maximize information technology service quality, effectiveness and efficiency. 3. Innovation and Futures: Analyzes and reports on complex customer needs. Manages and supports the identification and research of new developments and uses of current systems and applications, as well as upgraded systems and applications. 4. Advisor \& Partner: Develops strong relationships with internal and business partners; collaborate in appropriate areas, including application design, system optimization, programming complex models, transferring large data feeds, and staying current on emerging technology related to all systems. 5. Communication: Presents information or ideas to the interests, level and needs of the audience. Actively engages participants and encourages input. Uses group process skills to ensure that the agenda is met. Promotes and facilitates free and open communication. Adapts choice of language and presentation of ideas to fit various needs and perspectives of audiences. 6. Measurements: Ensures Key Performance Indicators are developed and tracked in all levels of work effort. Clearly defines success and implements the measurements to understand when success is achieved. 7. Strategic: Designs and administers complex standards and policies regarding application and end user customer documentation. Ensures that department and company standards are implemented. 8. This position has responsibility for selected area of responsibility. Work is performed in a fast-paced multi-tasked environment where there may be conflicting priorities or tight deadlines. The incumbent must have significant knowledge about cross functional departments in order to serve as a liaison and provide relevant guidance or leadership. The incumbent has collaborative decision-making authority for projects and applications and works at peer and leader levels. The incumbent may also be expected to troubleshoot issues at a complex level and appropriately escalate issues to other resources, as needed. The incumbent participates in meetings, presentations, visioning sessions, planning sessions, implementation activities, and supports functions system wide. May be responsible for leading cross functional teams using project management skills to achieve desired results. MINIMUM QUALIFICATIONS Must possess strong technical and business knowledge as typically obtained through the completion of Bachelor’s degree in Statistics, Epidemiology, Computer Sciences, Process Engineering, Business, Healthcare, Information systems or related field. A minimum of four to seven years of experience or equivalent as typically obtained in one or multiple areas: reporting and/or analytics in clinical, financial, insurance, utilization, patient satisfaction, supply chain, HR, clinical application configuration, or related field. Must possess significant knowledge of cross functional departments in order to serve as a liaison and provide relevant guidance or leadership. Must possess strong project management skills and ability to work independently, manage large, multiple projects, complex reports, while organizing priorities. Excellent communication, interpersonal and critical thinking skills are required. Strong technical skills as appropriate for position (SQL/Ansi SQL, SAS, Tableau, Excel, clinical software applications, etc.). PREFERRED QUALIFICATIONS Experience with system implementation and project management. Additional experience with specialized applications in related area also preferred. Experience with department specific software (Cerner, NextGen, Centricity, TSI, and Quality Advisor, SAS or SSRS), including advanced integrated or independent report writing applications. Master’s degree or higher in relevant field. Advanced knowledge in area of expertise. Additional related education and/or experience preferred. Estimated Pay Range: $37.14 - $61.90 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Medical Assistant

Primary City/State: Phoenix, ArizonaDepartment Name: BUMCP Multispecialty ClinicWork Shift: DayJob Category: Clinical Care Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. As a Medical Assistant on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service and patient care. When assisting patients directly, you will be rooming patients, taking vitals, assisting with procedures, and updating patient electronic medical records accurately and timely. When not providing direct patient care, you may also provide additional support to our office/administrative staff throughout the clinic. This could include answering phones, checking in patients, scheduling appointments, following up with referrals, ordering supplies, stocking rooms, etc. Uncertified Medical Assistants will be considered and will have 12 months to become nationally certified once employment begins. Uncertified Medical Assistants will have access to Medical Assistant certification study material and Banner will pay for the cost of certification. A passing score would result in a pay increase due to an MA’s newly certified status. Banner is also committed to your future and invested in furthering your education. Medical Assistants have the opportunity to move up the Medical Assistant career ladder or sign up for tuition assistance to further advance their career. From PTR, to RN, there are endless opportunities at Banner Health. Ask your recruiter for additional details to learn more. All Medical Assistants must either come in nationally certified if MA course is not an accredited program by the Commission on Accreditation of Allied Health Education Programs or Accrediting Bureau of Health Education Schools, or be able to obtain national certification within 12 months of employment if accredited by above. Certification must be completed from one of the following agencies: AMT, AAMA, NHA, or NCCT. BLS is also required. Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. Location: 1441 N. 12th St, near 12th St and McDowell in Phoenix. As a valued and respected BSS Staffing Services team member, you will enjoy: Competitive wages Paid orientation Flexible Schedules (select positions) Fewer Shifts Cancelled Weekly pay 403(b) Pre-tax retirement Employee Assistance Program Employee wellness program Discount Entertainment tickets Restaurant/Shopping discounts Auto Purchase Plan Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required. Must have availability to work Monday-Friday, typically 8am-5pm, can be flexible with days and hours. \\Please note these are not full time benefitted positions\ University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city. POSITION SUMMARY This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience. CORE FUNCTIONS 1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician. 2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process. 3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed. 4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. 5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs. 6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls). 7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts. 8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed. 9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations. Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT). Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion. Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. PREFERRED QUALIFICATIONS Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Primary Care FNP - Wheatland, WY | NHSC Loan Repayment Eligible

Find Your Future with Banner HealthFamily NP - Wheatland, WY | NHSC Loan Repayment Eligible Join an HRSA-designated site with a HPSA score of 16! Our facility's designation with the National Health Service Corps (NHSC) qualifies eligible providers for loan repayment and scholarship opportunities—a prime opportunity to make a significant impact in underserved communities while advancing your career. Excellent opportunity for a Family Nurse Practitioner to join our well-established Primary Care Team in Wheatland, Wyoming! Work in an outpatient setting alongside collaborative team members with flexible scheduling. Our FNP will have their own patient panel with clinical responsibilities including care for all ages, wellness visits, and chronic disease management. Minimum Requirements: New grads welcome DEA with prescriptive authority required FNP designation with WY license eligibility Patient-focused, friendly, and willing to collaborate in a team environment Position Details: Outpatient clinic only Flexible scheduling: 4-10 hour shifts, Monday-Friday Neighborhood clinic treating all ages Average patient volume: 16-20 patients per day Medical Assistants, Front Office, and leadership support Support of an integrated system including specialists, urgent care, and more As one of the nation's largest non-profit health systems, you qualify for the Public Service Loan Forgiveness program As the healthcare industry evolves, Banner Health is focused on making healthcare easier so that life can be better. With a culture that encourages innovation and wellness, we strive to provide excellent clinical care and exceptional service to our patients and providers. Compensation \& Benefits: Competitive salary: $120,000 - $145,000 (based on experience) Sign-on bonus (up to $5,000) Annual performance bonus and incentives Comprehensive medical, dental, vision, and pharmacy coverage Benefits coverage begins within 30 days Paid time off Financial wellness resources Career advancement opportunities and optimal work/life balance Employee discounts If you seek a meaningful practice where you can truly make a difference while continually enhancing your skills, we invite you to join our dedicated, compassionate team! SUBMIT YOUR CV FOR IMMEDIATE CONSIDERATION As an equal opportunity employer, Banner Health values culture and encourages applications from individuals with varied experiences and backgrounds. Banner Health is an EEO Employer. POS15391

Athletic Trainer Banner Sports Medicine Clinic Scottsdale Arizona

Athletic Trainer Banner Sports Medicine Clinic Scottsdale Arizona

Primary City/State: Mesa, ArizonaDepartment Name: Banner Staffing Services-AZWork Shift: DayJob Category: Clinical Care Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Location: Banner Sports Medicine, . As a valued and respected BSS Staffing Services team member, you will enjoy: Competitive wages Paid orientation Flexible Schedules (select positions) Fewer Shifts Cancelled Weekly pay 403(b) Pre-tax retirement Employee Assistance Program Employee wellness program Discount Entertainment tickets Restaurant/Shopping discounts * Auto Purchase Plan Registry/Per Diem positions do not have guaranteed hours and medical benefits package is not offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required. Must have availability to work Monday-Saturday Banner Sports Medicine- 7400 N Dobson Rd, Scottsdale, AZ 85256 POSITION SUMMARY This position administers athletic training services in a community or clinic setting under the supervision of a supervising physician. These services include, but are not limited to, school screenings, injury prevention programs, athletic consults, injury assessment, and treatment and case management of injured athletes/clients undergoing rehabilitation. This position frequently attends practices and games for area schools and athletic clubs and community athletic events. CORE FUNCTIONS 1. Evaluates injuries and develops treatment and exercise plans within the scope of practice. Re-evaluates treatment plans, as needed, to ensure maximum patient benefit. 2. Implements individualized therapeutic interventions, and monitors responses to therapy to ensure client safety. Reports progress and medical changes to referring physician or appropriate medical provider. 3. Educates clients, families, and coaches regarding injuries, risk factor modification, and exercise programs. Provides evaluation and treatment of medical and musculoskeletal pathology consistent with the scope and practice of athletic training clinical competencies as defined by the National Athletic Trainers’ Association and the State’s Board of Athletic Training. 4. Conducts injury screening clinics, educational programs, and workshops to promote safety and injury prevention. 5. Documents patient treatment according to professional and regulatory standards. 6. Has autonomy to determine how to best accomplish functions within established procedures and scope of practice. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: Physician offices, patient families, community/educational institution customers (administration, coaches, athletes, etc.), third party payers, and medical supply companies. MINIMUM QUALIFICATIONS Bachelor’s degree in athletic training or related field from an accredited university training program. Current Board of Certification (BOC) for the Athletic Trainer certification and must possess a valid athletic trainer license issued in the state of practice. Basic Life Support (BLS) certification. Requires the ability to work collaboratively with physicians and other healthcare providers. Must have strong interpersonal communications and human relation skills. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Patient Financial Services Representative Pediatrics BUMG Tucson Per Diem Monday-Friday 8AM-5PM

Primary City/State: Mesa, ArizonaDepartment Name: Banner Staffing Services-AZWork Shift: DayJob Category: Revenue CycleBanner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career or supplement it with Banner Health. As the front face of the clinic office, you will greet and provide customer service to patients and families. Perform registration and assist in the check in process assisting with forms, intakes, scheduling, and insurance cards. In this role you will assist with answering phones and taking messages as well as calculate and collect patient payments according to insurance verification and benefits. Location: 535 N Wilmot, Suite 111 Tucson, AZ Schedule: Monday-Friday 8:00AM - 5:00PM As a valued and respected Banner Health Per Diem team member, you will enjoy: Competitive wages Paid orientation Flexible Schedules (select positions) Fewer Shifts Cancelled Weekly pay 403(b) Pre-tax retirement Resources for living (Employee Assistance Program) My Well-Being (Wellness program) Discount Entertainment tickets Restaurant/Shopping discounts * Great Career Opportunities!! Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. Learn more at https://youtu.be/Pu3VR3tGlw0 POSITION SUMMARY This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines. CORE FUNCTIONS 1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary. 2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations 3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families. 4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes. 5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits. 6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS. 7. Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws. 8. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc. 9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required. Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. PREFERRED QUALIFICATIONS Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred. Additional related education and/or experience preferred EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. 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Clinical Exercise Physiologist II

Primary City/State: Phoenix, ArizonaDepartment Name: Cardiac Rehab-HospWork Shift: DayJob Category: Clinical Care Great careers are built at Banner Health. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our network of facilities. This could be the perfect opportunity for you. As an Exercise Physiologist in Cardiac and Pulmonary Rehab at Banner University Medical Center Phoenix, you will play a key role in supporting patients across all phases of recovery, from inpatient to long-term maintenance. The daily work includes assessing patients’ medical status, developing individualized exercise prescriptions, and leading supervised exercise sessions while closely monitoring vitals, ECG, and symptoms to ensure safety. You will provide education on lifestyle medication, breathing techniques, and risk-factor management, and collaborate with the interdisciplinary care team to support recovery and long-term wellness. Through compassionate coaching and evidence-based practice, you will help patients build confidence, improve functional capacity, and transition safely from hospital care to independent exercise. This position is 40-hours per week with varied day start times and with a weekend, holiday and call requirement. Should you have any questions, please contact Debbie Hoekstra at 970-810-6347 or at debbie.hoekstra@bannerhealth.com. University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics. POSITION SUMMARY This position provides assessment, treatment, and education to cardiac patients and their families during their inpatient stay post cardiac event and in outpatient cardiac and/or pulmonary rehabilitation. Works in phase 1 rehabilitation; performs various exercise tolerance tests and cardiopulmonary exercise testing. May perform pharmacological stress testing. CORE FUNCTIONS 1. Evaluates patient’s functional abilities and limitations to determine appropriate intervention. Develops a plan of care and exercise goals, as ordered by physician or other referral source. Serves as a resource to new Clinical Exercise Physiologists and reinforces high quality patient care, appropriate exercise prescription and in-depth patient education. May independently run phase I, II, III, cardiac rehabilitation and pulmonary rehabilitation classes. May delegate duties to team members under the direction of Exercise Physiologist Lead or leadership. 2. Implements individualized exercise plans that consider patients’ physical and age-specific needs and abilities. Ensures that treatment plans are supported by standard practices and/or current literature. Re-evaluates treatment plans, as needed, to ensure safety and maximum patient benefit. Follows protocol with little deviation for patient assessments and exercise prescription. Promotes and may be a resource to team for standardization of exercise testing, department protocols and best practices. Maintains strong working relationships with physicians; provides recommendations and guidance specific to knowledge base. Assists with training of staff so that quality of care is standardized across all phases of cardiac and pulmonary rehab and/or exercise testing. Provides feedback to peers and assists Lead with daily department operations under direction of management. 3. Educates patients and family during phase 1 cardiac rehab to promote patient participation and attainment of exercise program goals. May ambulate post open-heart patients to improve outcomes and safe/prompt discharge home. Ambulation done both in the telemetry and intensive care unit. Provides individualized home programs with clear instructions. Instructs patients and families in pathology, discharge guidelines, risk factor modification, and exercise individually and through classes for both cardiac and pulmonary patients. Provides highest acuity patient care while meeting all quality standards. 4. Presents educational material to team to aid in maintaining clinical relevance and application of best practices. May be involved in Quality Control (QC) and Process Improvement (PI) projects. 5. Independently documents patient treatment according to professional and regulatory standards. Maintains strong competency in policies and procedures and all required documentation. May serve as a resource to other team members. Supports compliance to policies, procedures and regulatory standards. Assists with coordination of care from beginning to end to follow best practices. 6. Follows plan of care to accomplish functions within established procedures and scope of practice. Makes independent judgments based on specialized knowledge. Confers with supervisor on any unusual situations. Internal customers: All levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: Physician offices, patient families, third party payers, and medical supply companies. 7. Utilizes solid understanding of medical devices, equipment function and quality control measurements. Adheres to safety policies. Troubleshoots equipment issues; notifies lead and manager if there is a need to communicate with vendor. Assists with follow up for repairs and maintenance as needed. Maintains a safe environment for patients, staff and visitors. 8. Complies with all ethical, legal and professional responsibilities. Maintains confidentiality of all patient information. MINIMUM QUALIFICATIONS Possesses a level of clinical knowledge as normally obtained through Bachelor’s degree in exercise/physiology or related field. Minimum of 1 year experience in cardiac and/or pulmonary rehabilitation and/or stress testing. Minimum experience of a 600 + hour internship in cardiac rehabilitation or equivalent clinical/patient care hours. Requires knowledge in cardiac/pulmonary physiology, management and treatment of chronic disease, health promotion, ECG and 12-lead interpretation. Requires the ability to work collaboratively with physicians and other healthcare providers. Must have strong interpersonal communications and human relation skills. Basic Life Support (BLS) certification and Advanced Cardiac Life Support (ACLS) certification required. PREFERRED QUALIFICATIONS Master’s degree in Exercise Physiology or related field American College of Sports Medicine (ACSM) clinical exercise physiologist (CEP) certification Up to 1 year experience in stress testing Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Healthcare Scheduler Concussion Clinic

Primary City/State: Phoenix, ArizonaDepartment Name: BUMCP Concussion ClinicWork Shift: DayJob Category: Marketing and Communications Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today. The Banner – University Sports Medicine and Concussion Specialists brings together a team of medical experts who have extensive knowledge in the evaluation, treatment and management of concussions. Our team includes physicians, neuropsychologists, physical and occupational therapists and athletic trainers. The team is led by Medical Director Steven Erickson, M.D., who is board certified in sports medicine and internal medicine and formerly served as head team physician for Arizona State University. We are conveniently located on the Banner – University Medical Center Phoenix campus. The scheduler will assist in managing patient appointments, ensuring smooth clinic by coordinating with providers, verifying details, and handling related admin tasks like updating records, and managing calendars to optimize provider time and patient access to care. This is a full-time position, scheduled Monday-Friday 8:30AM-5:00PM. Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care. POSITION SUMMARY This position is responsible for scheduling across the system for physicians, medical facilities and medical practices by coordinating all aspects of scheduling including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits and setting payment expectations to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures and company facilities, this position provides accurate and timely information to create an experience that is easy, empathetic and differentiated in the marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Effectively schedules appointments, tests and/or procedures leveraging various electronic medical record / scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative schedule solutions in the event patient’s preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Obtains patient demographics, insurance information and necessary documents required to secure authorizations, referrals, or other data as determined by various facilities and insurance carriers. Responsible for obtaining and properly documenting all necessary and accurate data during the intake/registration process. Acquires and documents pertinent patient medical information in accordance with procedural guidelines. 4. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. This position answers questions as necessary within guidelines and protocols. Refers questions to medical offices as appropriate. Ensures patient has “no surprises” at point of service by setting payment expectations, as well as, providing estimated payment detail where applicable. 5. Effectively communicates and builds impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues to ensure an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic medical record messaging and other digital channels. Anticipates patient and provider needs and responds accordingly. 6. Solicits, labels, stores and manages scanned documents and orders received from physician offices in the document imaging software system. Ensures that all appropriate documents are received prior to appointments and ensures that orders are compliant with each facility’s policy. 7. Where applicable, collects pre-payments and verifies insurance coverage to ensure “no surprises” and enable patient ease. 8. Services inbound and outbound customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff to provide accurate managed care information. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with minimum of 1 or more years of customer service or related experience in a healthcare setting, such as medical office/clinic or hospital scheduling. Other acceptable experience includes lab, medical transcription, medical assistant or receptionist in a medical setting or other equivalent experience. Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment Ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional solutions and service-oriented demeanor at all times. Effective ability to build customer loyalty through positive customer interactions and provide an easy experience. Demonstrated ability to utilize computer and typing skills. Excellent interpersonal and communication skills to maintain a positive and helpful attitude with customers, providers and clinic operations. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have the ability to acquire and utilize a sound knowledge of the company’s customer information systems. Must possess excellent organizational and time management skills. Accurate and efficient keyboarding skills, the ability to work effectively with common office software are required. Requires effective teamwork skills and the ability to meet deadlines and productivity standards. PREFERRED QUALIFICATIONS Experience in an in-bound call center or scheduler in a practice management environment preferred. Knowledge of payor contract terms and processes preferred. Some level of familiarity with medical terminology strongly preferred. Knowledge of payor contract terms and processes is preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy