Healthcare Data Entry
This position serves as a key link between technology and end-users, assisting healthcare providers, public health staff, and other stakeholders in resolving system-related issues. Ideal candidates will have a strong background in data entry, customer service, and attention to detail to maintain clean, reliable health data. The role requires excellent communication skills, problem-solving abilities, and a commitment to supporting public health systems and workflows. Key Responsibilities: * Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality. * Investigate and resolve duplicate patient records and incorrect merges in the immunization registry. * Utilize data tools and matching algorithms to identify and correct data integrity issues. * Document all support interactions in the ticketing system and maintain accurate logs. * Provide guidance to users on best practices for data entry and record management. * Assist in testing system updates and enhancements.