Practice Manager 3 Gastroenterology Jobs

Practice Manager - Gastroenterology, General Surgery, and Affiliated Practices - Lebanon, IN

Job Summary The Physician Practice Manager oversees the daily operations of a physician practice, ensuring the delivery of high-quality care, efficient workflows, and exceptional patient experiences. Reporting directly to the Executive Director, this role involves managing administrative and clinical staff, financial operations, compliance, and the implementation of strategic initiatives to support the practice’s growth and success. Minimum Requirements * High school diploma or equivalent required. Bachelor’s degree preferred. * Minimum of 3-5 years of experience with provider practice operations strongly preferred. * Computer competencies with proficiency with electronic health records (EHR) required, Meditech preferred. * Excellent leadership, communication, and organizational skills. Required Competencies Leadership: Demonstrated ability to lead, inspire, and manage teams effectively. * Communication: Excellent verbal and written communication skills to interact with staff, patients, physicians, and leadership. * Problem-Solving: Strong analytical skills to identify and resolve operational challenges. * Financial: Knowledge of financial management, including budgeting, billing, and revenue cycle processes. * Adaptability: Ability to work in a dynamic environment and adapt to evolving priorities. * Interpersonal Skills: Strong relationship-building skill to foster a collaborative and supportive work environment. * Technical Proficiency: Familiarity with electronic health records (EHR), standard office applications, and data reports. * Compliance: In-depth understanding of healthcare regulations, including HIPAA and Joint Commission standards. * Time Management: Proven ability to prioritize tasks and mange time effectively in a fast-paced setting. * Strategic Thinking: Capacity to identify opportunities for growth and align practice operations with organizational goals. Essential Functions * Support execution of WHS and WMG strategic initiatives pertinent to their practice by monitoring the day-to-day operations including scheduling, patient flow, and administrative processes. * Address and resolve issues pertaining to practice operations in accordance with established WMG policies and procedures. * Monitor and optimize workflows for clinical and administrative staff. * Identify performance improvement opportunities in the practice(s) and implement initiatives using PDSA cycle. * Support all WHS quality/performance standards and process improvement goals and adherence to all WHS standards and exemplifies the WHS Mission, Vision, and Values. * Ensure compliance with WHS and WMG policies and procedures. * Ensure compliance with accreditation and regulatory requirements of the practice. * Prepare and retain records, files, and reports according to various regulatory, accreditations, practice standards. * Coordinate equipment and facility maintenance and repair as required. * Execute action plans for an inclusive patient experience program and monitor staff performance. * Support and execute population health management action plans pertinent to their practice(s). * Ensure adequate staffing and staff coverage of the practice. * Foster and shared expectations and behavioral norms consistent with desired group culture. * Orient, train, and supervise staff assigned to the practice(s). * Coordinate onboarding of new providers. * Ensure accountability for expectations of staff roles and responsibilities. * Perform annual performance reviews, coaching, counseling, and progressive discipline as needed, involving the Executive Director and Human Resources support as necessary. * Promote teamwork. * Convene monthly practice meetings with providers and staff to communicate and support practice performance related to + Quality of care, patient safety + Patient experience + Clinical risk management + Patient access + Operating budget * Ensure timely, effective communications with providers and staff. * Assist with input regarding the financial performance for the practice(s). * Collaborate with the revenue cycle team to resolve reimbursement issues stemming from practice workflows or execution. * Other duties and responsibilities as assigned.

Practice Manager 3 - Gastroenterology

From $118/yr

Requisition #: req11840 Shift: Days FTE status: 1 On-call: Yes Weekends: Yes General Summary In coordination with the site Medical Director, the Office Manager is accountable for the assessment, planning, implementation, budgeting, and evaluation of practice site activities to ensure efficient and effective operations. The Office Manager oversees the daily administration of the office operations including staffing, payroll, billing, collections, medical records, patient scheduling, and other general office activities to ensure the best patient care experience for every patient and their significant others. The Practice Manager 3 oversees a complex large or multiple physician practice site(s) in support of approximately 10 or more providers. Requirements * Bachelor’s degree in healthcare administration, business administration, nursing or closely related field and a minimum of 1 year experience in a physician practice setting and a minimum of 1 year of lead/supervisory experience. OR * Associate’s degree in business or related field and a minimum of 3 years’ experience in a physician practice setting and a minimum of 1 year of lead/supervisory experience. OR * High school Diploma and a minimum of 5 years’ experience in a physician practice setting and a minimum of 1 year of lead/supervisory experience. * Must possess technical and professional skills required for medical office management. * Good organizational skills and ability to complete projects in an efficient and timely manner. * Functional knowledge and experience with team dynamics and processes. * Working knowledge of medical billing procedure and diagnostic codes. * Working knowledge of computers and Practice Management information systems. * Ability to work independently, meet deadlines and maintain regular attendance. Good oral and written communications skills. Ability to manage multiple requests and projects simultaneously. Ability to establish effective business relationships with customers. * Good analytical and problem-solving skills. * Professional, business-like appearance and demeanor. Essential Functions \& Responsibilities * Manages the daily administration of the practice site to ensure effective and efficient operations. Works closely with site Medical Director on all operational issues and escalates issues as appropriate. * Manages support staff schedules and alternates as required to ensure adequate coverage to meet the operational need for the practice. May be required to perform support staff functions in the absence of designated staff. Works closely with the site Medial Director on provider scheduling to meet practice and patient needs. Ensures patient scheduling is aligned with provider coverage and adjusts appointments to meet the needs of the patient. * Monitors and approves the bi-weekly payroll including scheduling, tracking, coordinating, and approval of time off for site support staff and providers. * Interviews, hires, mentors, and evaluates practice site support staff. Places emphasis on staff growth, education, and development. Encourage a sense of cooperation and teamwork among all site team members. Oversees new hire training and orientation and assists with planning continuing education and in-service activities for site staff in conjunction with the Director of Practice Operations. Disciplines and discharges when necessary. * Acts as a resource for support staff to research and resolve sensitive patient issues. Follows established standards, documents events and coordinates with other department to ensure patient issues are resolved in a timely manner with compassion and professionalism. * In conjunction with Site Medical Director, Finance Manager, and Director of Practice Operations, reviews, implements and monitors the practice site budget. Evaluates, orders, and maintains practice inventory to ensure operational overhead is within budget limits. * Participates in quality assurance initiatives and follows established safety standards to ensure the site maintains a clean and safe environment for all patients and their families. Demonstrate knowledge of and respect for patient and significant others’ rights, including confidentiality and ensures access to information will be limited to that which is necessary to complete daily tasks in accordance with all HIPAA regulations. * Accountable for ensuring concise, accurate and timely documentation of medical records in accordance with established policies, procedures and applicable laws and regulations that govern them. Ensures accurate and timely documentation for billing/collections for all services performed. * Assist in the development and implementation of policies and procedures to provide and maintain high quality medical care. * Coordinates services provided to practice/facility and participates in the evaluation and implementation of new services lines and/or providers at the assigned site. * Performs other duties as assigned. These may including but are not limited to: Maintaining a current knowledge base of use standards of care in professional practice, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.