Technical Product Support Specialist

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. We are seeking a motivated and analytical Technical Product Support Specialist to serve as the operational bridge between our customers, support teams, and Product Engineering. This is a highly strategic role where you will leverage a deep understanding of our platform to triage escalated technical issues while simultaneously analyzing support data. Your primary mission