Customer Success Manager

Bunkerhill Health Bunkerhill Health is a Sequoia and YC-backed company. Our mission is to bring new AI models to the 3Ps (payers, pharma, and providers) at the scale and speed of software. To achieve our goal, we have built a marketplace for AI models in healthcare that: 🤝 connects research institutions to each other, so researchers can work with colleagues from other institutions as efficiently as they can work with colleagues at their own institution to train and validate AI models. 🚀 distributes the trained and validated AI models, so the 3Ps can identify life-threatening diseases earlier than would have otherwise been possible, at scale. About the role We are looking for a full-time Customer Success Manager to join our in-person team in our office in SoMa in SF. You will play a vital role in ensuring our customers achieve their goals and have a positive experience with our products/services! Responsibilities include: - Cultivate strong relationships with customers, understanding th