Senior Analyst, Client Insights & Business Intelligence

**Senior Analyst, Client Insights \& Business Intelligence** **Irvine, CA (on\-site)** **About Our Organization:** RIS Rx (pronounced "RISE Rx") is on a mission to make every dollar allocated for affordability count, delivering true impact for the patients and pharma manufacturers we serve. We’ve built the industry’s first real\-time, pharmacist\-led GTN Revenue Performance platform, restoring trust, visibility, and integrity to patient affordability. What sets us apart? Our team combines deep pharmacy roots with cutting\-edge technology, tackling patient access barriers in smarter, more human ways. Our people\-first culture means you’ll find career growth, great benefits, and a supportive environment waiting for you, because we believe when people thrive, everyone wins. Join us and help shape a better, brighter future for patient access. **Role Overview** The Senior Analyst plays a critical role on the Client Success \& Program Delivery team, leading advanced analytics, supporting strategic client initiatives, and optimizing program performance. This role is ideal for professionals with 4\-7\+ years of relevant experience who possess strong technical skills, can manage independent analytical workstreams, and can confidently contribute to client\-facing discussions. You will serve as an analytical subject matter expert \- owning data quality, designing performance dashboards, delivering insights, and strengthening operational processes. **Key Responsibilities** * Client Program Performance \& Analytics * Own recurring program reporting and dashboard development, ensuring accuracy, timeliness, and insight depth. * Perform advanced data analysis using SQL and BI tools to identify trends, performance drivers, and program risks. * Convert analytical findings into actionable insights and recommendations for client and internal stakeholders. * Support business cases, renewal packages, opportunity sizing, financial modeling, and program optimization efforts. * Program Delivery \& Client Engagement * Serve as the analytical lead during program onboarding, implementation, and ongoing delivery. * Prepare client\-ready presentations, QBR materials, and monthly/quarterly performance summaries. * Participate in client meetings to share insights, troubleshoot issues, and support transparency in program execution. **Operational Excellence \& Process Improvement** * Enhance and standardize SOPs, playbooks, and workflow documentation for scalability and efficiency. * Develop repeatable analytical templates, data models, and automation that strengthen program reliability and reduce manual work. * Partner with cross\-functional teams to improve data pipelines, reporting infrastructure, and performance monitoring processes. **Cross\-Functional Collaboration** * Collaborate with Product, Technology, Operations, and Analytics teams to align program needs with technical capabilities and enhancements. * Conduct market, payer, and competitive research to inform strategic initiatives and platform evolution. * Stay current on trends in healthcare access, affordability programs, specialty pharmacy, and benefit design. **Education \& Experience** * Bachelor’s degree in Business, Economics, Finance, Data Analytics, Healthcare Administration, Information Systems, or a related field. * 4\-7 years of experience in analytics, consulting, client success, healthcare operations, program delivery, or a similar function. **Technical Requirements** * Proficiency in SQL for data extraction, transformation, joining tables, and validating large datasets. * Advanced Excel skills, including pivot tables, advanced formulas, data modeling, and large dataset manipulation. * Experience with data visualization / BI tools such as Power BI, Tableau, Looker, Qlik, or similar. * Ability to build automated dashboards, KPI scorecards, and data refresh pipelines. * Familiarity with Python or R for data analysis is a plus (not required but preferred). * Experience working with relational databases, data warehouses, or cloud analytics environments (e.g., Snowflake, BigQuery, Redshift) preferred. **Professional Skills** * Strong analytical mindset with the ability to interpret complex data and tell a clear, compelling story. * Excellent verbal and written communication skills; able to translate data into client\-ready insights. * Highly organized, detail\-oriented, and able to manage multiple concurrent priorities. * Comfortable working in a fast\-paced, evolving environment with cross\-functional collaboration. * Experience in healthcare, market access, specialty pharmacy, or patient support programs is highly preferred. **What we offer:** * Free gym membership * Modern office * Annual merit\-based salary increases * 401(k) with annual company match * Medical \- RIS Rx covers 100% of the employee’s base HMO medical plan * Voluntary Dental, Vision \& Life Insurance * Flexible Savings Account (FSA) * Paid Holidays * Time off that grows with you: * 3 weeks PTO 0\-2 years * 4 weeks PTO after 3\+ years * 5 weeks PTO after 5\+ years * Recognition programs that celebrate impact and results * Mentorship and coaching opportunities * Clear growth paths and career development support * Fully stocked snack kitchen * Company\-paid lunches