Project Manager

**Introduction** Metropolitan is one of the oldest financial services brands in South Africa. With a 125\-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including, Namibia, Botswana, Kenya, Ghana and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low\-income clients, including funeral insurance, health, savings, hospital cash\-back cover, retirement solutions and life insurance. www.metropolitan.co.za **Disclaimer** As an applicant, please verify the legitimacy of this job advert on our company career page. **Role Purpose** Manage the overall delivery of projects, from initiation to close\-out, to meet the stated business objectives and benefits, in compliance with all relevant Governance, Risk and Audit requirements. **Requirements** * Project Management Qualification * Relevant B\-Degree (Desirable) * 3\-5 years’ experience managing projects in a diverse environment (essential) * Insurance industry experience (desirable) Knowledge: * Microsoft Suite (Word, Excel, PowerPoint) * Relevant MS Project / Project Management software * Project Management lifecycle, from conception to close\-out * Agile methodology (preferred) **Duties \& Responsibilities** INTERNAL PROCESS * Contribute to and coordinate the investigation of the feasibility of projects that support the achievement of business objectives. * Contribute to the development of relevant business cases for approval. * Determine and document the project scope in collaboration with team and stakeholders, to ensure project deliverables and expectations are clearly articulated and aligned to business objectives. * Determine and document project objectives and measures of success which will be used to evaluate project effectiveness. * In collaboration with stakeholders develop project plans which identify and sequence the activities and timelines needed to successfully deliver the project objectives. * Identify and manage dependencies between projects across the business. * Identify risks and collaborate with stakeholders to manage the mitigation of risks. * Liaise with various stakeholders to report on overall project progress, risks, issues as per Business Area\-specific reporting requirements. * Liaise with various stakeholders to sign\-off minutes for project meetings and workshops. * Analyse project\-related data (issue logs, risk logs, action logs) to enable informed decision\-making. * Oversee and sign\-off project plans, resource schedules, work hours, budgets and expenditures. * Manage the project close out and the assessment of project effectiveness in order to make recommendations to improve project impact. * Recommend the implementation of initiatives that address project shortcomings or areas of concern. CLIENT * Provide authoritative, expertise and advice to clients and stakeholders. * Build and maintain relationships with clients and internal and external stakeholders. * Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed. * Make recommendations to improve client service and fair treatment of clients within area of responsibility. * Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service. PEOPLE * Develop and maintain productive and collaborative working relationships with peers and stakeholders * Positively influence and participate in change initiatives. * Continuously develop own expertise in terms of professional, industry and legislation knowledge. * Contribute to continuous innovation through the development, sharing and implementation of new ideas. * Take ownership for driving career development. FINANCE * Contribute to the financial planning process within area / project. * Identify opportunities to enhance cost effectiveness and increase operational efficiency. * Manage financial and other company resources under your control with due respect. * Provide input into the risk identification processes and communicate recommendations in the appropriate forum. **Competencies** * Examining Information * Adopting Practical Approaches * Providing Insights * Interacting with People * Establishing Rapport * Articulating Information * Meeting Timescales * Managing Tasks