Senior Product Manager

**Senior Product Manager** with Bachelor Degree in Computer Science, Computer Information Systems, Information Technology, or a combination of education and experience equating to the U.S. equivalent of a Bachelor’s degree in one of the aforementioned subjects. **Job Duties and Responsibilities:** * Design, manage, and execute on the vision for Digital Products. * Establish and participate in Design Thinking, Agile, and LEAN rituals. * Lead \& facilitate in\-person research to gain deep customer understanding and empathy * Turn customer insights into actionable strategies and priorities. * Identify immediate and upcoming user needs, then work with the team to develop a product plan that addresses them. Strategically evolve and grow existing products. * Translates business goals and end user needs into product strategy; communicate direction and product priorities to the development team, other matrixed teams, and third\-party partners. * Identify goals, metrics, and analytics to determine product value; continually make recommendations and refinements to the product backlog based on learnings. * Manage and groom the product backlog; make future decisions based on the value that will be delivered. * Monitor research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. * Work with a user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing. * Create, prioritize, and accept user stories; incorporate them into release planning. * Make product decisions that drive value on a daily basis. * Participate in and lead standups, iteration planning sessions, product demo, and retrospectives. * Works with the product team to continuously assess progress, disseminate lessons learned, and understand the next steps. * Manage cross\-functional team and stakeholder expectations to execute on product strategy and provide education to requestors to determine prioritization based on tangible benefits and/or user experience. * Participate in and contribute to learning activities around modern agile design and development core practices. * Drive excellent management skills required to deliver complex projects, including effort/time estimation, building detailed work breakdown structure (WBS), managing critical path, and using PM tools and platforms. * Build scalable client engagement level processes for faster turnaround and higher accuracy. * Run regular project reviews and audits to ensure that projects are being executed within the guardrails agreed by all stakeholders. * Manage the client stakeholders, and their expectations, with a regular cadence of weekly meetings and status updates. * Work closely with engineers, designers, and other stakeholders to ensure effective communication and collaboration to drive value and identify and resolve impediments. * Contributes to product roadmap and backlog, assists in prioritizing features and initiatives based on user needs, business goals, and technical feasibility. * Evaluate all functional requirements and map documents and perform troubleshooting on all development processes. * Provide product support during \& following Go Live. **Skills / Knowledge required:** * Strong understanding of Product Lifecycle Management (PLM) and Agile Software Development principles. * Has in\-depth knowledge of Digital Product Strategy, Design Thinking, and Lean Product Development methodologies. * Experienced in translating business requirements into functional specifications and actionable product backlogs. * Expert in using Agile tools such as Jira, Confluence, Trello, and Aha! for product roadmap management and sprint planning. * Skilled in leading and facilitating Design Thinking workshops, user research sessions, and usability testing to identify customer needs and insights. * Strong ability to turn customer insights into product strategies that align with organizational goals and market demands. * Experience in conducting competitive analysis and market research to guide product positioning and strategic decisions. * Proficient in defining KPIs, OKRs, and analytics dashboards to evaluate product success and performance. * Experienced in Agile ceremonies including sprint planning, retrospectives, and daily standups to ensure consistent team progress. * Strong understanding of user experience (UX) and interface design principles, including accessibility and responsive design. * Ability to work with engineering teams to define APIs, workflows, and technical requirements for new product features. * Knowledge of web and cloud technologies, including AWS, Azure, or GCP environments for scalable product deployment. * Experienced in data\-driven product management, using analytical tools such as Google Analytics, Mixpanel and Tableau for informed decision\-making. * Proficient in creating, prioritizing, and managing product backlogs to optimize business value delivery. * Experience in stakeholder management, including executives, engineering leads, designers, and client representatives. * Skilled in project planning and execution, including effort estimation, WBS creation, dependency tracking, and progress monitoring. * Ability to document standards, best practices, and product processes to ensure consistent execution and knowledge sharing. * Strong experience in coordinating cross\-functional teams to deliver product releases on schedule and within scope. * Proven ability to evaluate functional requirements, identify issues, and provide resolutions across digital product ecosystems. * Experienced in launching and managing digital products post\-Go Live, ensuring customer satisfaction and ongoing optimization. * Strong analytical, problem\-solving, and communication skills to work both independently and collaboratively within a team environment. **Work experience / Technologies required for the position:** * Minimum 6–8 years of progressive experience in product management or digital program delivery, preferably in technology\-driven or customer\-facing organizations. * Demonstrated experience delivering enterprise\-level digital products through cross\-functional collaboration with engineering, UX, data analytics, and business teams. * Proven background in leading end\-to\-end product launches — from concept validation, prototype design, and pilot rollout to full\-scale production. * Experience using modern product lifecycle tools such as Jira, Aha!, Azure DevOps, Miro, or Confluence for roadmap planning, requirements tracking, and release management. * Hands\-on experience with Agile project delivery pipelines, including Jenkins, GitHub Actions, or CI/CD integrations, to coordinate engineering deliverables and releases. * Exposure to cloud\-based environments (AWS, Azure, or GCP) for product deployment and integration of microservices or API\-based architectures. * Practical understanding of data instrumentation and analytics frameworks, with experience applying insights from Google Analytics, Looker, Power BI, or Amplitude to guide feature performance and prioritization. * Experience collaborating with UI/UX design teams using tools like Figma, Sketch, or Adobe XD to refine user journeys and interface design. * Demonstrated success in executive\-level stakeholder management, including presenting business cases, quarterly product reviews, and ROI assessments. * Strong experience in documenting product standards, governance models, and operating frameworks to maintain consistency across multiple workstreams. * Prior experience in retail, convenience, or digital commerce domains is a strong plus. * PMP, CSM, or Product Management certifications (e.g., CSPO, Pragmatic Institute) are preferred. Work location is Portland, ME with required travel to client locations throughout USA. Rite Pros is an equal opportunity employer (EOE). **Please Mail Resumes to:** Rite Pros, Inc. 565 Congress St, Suite \# 305 Portland, ME 04101\. **Email:** **resumes@ritepros.com**