Senior Credit Controller (2IC)

MIT Auto Parts is seeking an experienced **Senior Credit Controller (2IC)** to join our Debtors Department. This is a high‑impact role suited to someone with strong technical credit expertise, excellent judgement, and the ability to provide leadership support in a fast‑paced environment. The successful candidate will act as the operational deputy to the Credit Manager, oversee complex debtor portfolios, support risk management, and ensure continuity of daily operations. **Key Responsibilities** * Coordinate daily workflow and support departmental alignment and priorities. * Manage a high‑value or strategic debtor portfolio, controlling overdues, DSO, and risk exposure. * Approve escalated orders and enforce credit limits, stop‑supply decisions, and mandate compliance. * Resolve escalated queries and disputes, including pricing, POD/RFC issues, and aged queries. * Oversee releasing queues, unallocated payments, RFC/POD ageing, and SAP compliance. * Prepare or review pre‑legal documentation and assist with legal escalation processes. * Validate reconciliations and documentation completed by Credit Controllers. * Consolidate weekly and monthly reporting, highlighting risks, trends, and collection performance. * Mentor and support team members, contributing to skills development and improved accuracy. * Maintain and update SOPs, checklists, and process documentation to drive continuous improvement. **Minimum Requirements** * **Grade 12 with accounting or mathematics.** * **Credit Management III or Finance/Accounting Diploma (NQF 6\) preferred.** * **7–12 years’ credit control experience**, including complex portfolio exposure. * **Strong SAP experience** (FD32, FBL5N, ZFI001, releasing workflows). * Proven experience handling escalations, high‑value accounts, or high‑risk customers. * Experience mentoring, coaching, or coordinating workflow is advantageous. **Technical Competencies** * Advanced SAP proficiency (FBL5N, FD32, releasing workflows). * Advanced Excel / BI capability (pivot tables, analysis, modelling). * Strong reconciliation and analytical ability. * Understanding of credit risk, overdue performance, DSO, and credit limit strategies. * Ability to prepare and review legal / attorney handover documentation. * Strong reporting and commentary‑writing skills. * Knowledge of CGIC processes, insurance cover, and exposure management. **Behavioural Competencies** * Leadership presence and confidence. * High emotional intelligence and professionalism under pressure. * Strong negotiation and conflict‑resolution skills. * Analytical and critical thinking capability. * Accountability for departmental outcomes. * Ability to influence without formal authority. * Collaborative, proactive, and mentoring mindset. * Strong problem‑solving skills at a root‑cause/system level. Job Type: Full\-time Ability to commute/relocate: * Germiston, Gauteng 1401: Reliably commute or planning to relocate before starting work (Required) Education: * Certificate (Required) Experience: * Credit Control: 7 years (Required) * High\-valueor complex debtor portfolio management: 3 years (Required) * SAP (FBL5N, FD32, releasing workflows): 3 years (Preferred) * Mentoring / Coaching: 2 years (Preferred) * pre\-legal / escalation documentation: 2 years (Preferred) License/Certification: * Credit Management III (Preferred) * Drivers Licence (Preferred) Work Location: In person