Zimmermann Company
PROJECT MANAGER - CUSTOMER SERVICE REPRESENTATIVE
Sheboygan, WI, USunknown
About the role
Zimmermann Company offers offset, digital, and wide format printing, mailing, fulfillment, e\-commerce, graphic design, web design, among other services. Zimmermann is a financially strong company that has been in business since 1874\.Candidate must be able to manage multiple projects and be detail oriented. Ideal candidate should have at least five years of experience managing both large and small projects and have a background in customer service. **Candidate will be responsible for:** * Receiving incoming jobs from our external sales force and/or directly from customers * Evaluating and obtaining additional information necessary to process a job successfully through to completion * Preparing a complete and accurate job ticket in our management information system * Communicating with our production team * Working with outside vendors for outsourced materials and labor * Being the project manager for all jobs under their control from start to delivery to the customer * Job estimating skills a plus Jobs vary from simple to complex. Candidate must be well versed in Microsoft Word and Excel, and have excellent keyboarding, communication, and customer relation’s skills. Occasional overtime will be expected. Salary commensurate with experience. Health, Dental, 401(k) matching, life, disability Stop in for an application or send resume along with wage requirement to: Zimmermann Co., 3418 Washington Avenue, P.O. Box 931, Sheboygan, WI 53082 WHY WORK WITH ZIMMERMANN? We’re a traditional printing company who’s anything but traditional. We continually research and invest in technologies that advance all areas of our printing and production processes. It’s just one way that we stay ahead of the curve in an ever changing and highly competitive market. We put our customers first and strive to remain true to what more than 150 years and four generations of family ownership has taught us. It takes great people to create great print, and we’d like to meet you. General Employee Benefits: At Zimmermann, our team members’ health and wellness is very important to us. We believe in helping our team members thrive inside and outside of the workplace. We offer a full range of benefits including:- Medical, dental, and vision insurance - 401k - Company Paid Life Insurance - Short\-Term and Long\-Term Disability Innovation With technology always changing and margins always slimming, we constantly review how we do business and how our processes can be improved to better meet customer needs. Whether that is through purchasing updated equipment or investing in our people. We’re always looking to the future of our industry.**** Equality Zimmermann employees are equal and deserve mutual respect at all levels. Any behavior that creates conflict prevents us from working together to reach our goals. Sustainability We are all responsible for creating sustainable processes. It’s our duty to ensure that what we do has as little impact on our planet as is possible. We do that by recycling what we can and reusing what makes sense. We take an honest look at our processes and ask ourselves if there is a more sustainable way we can do it.**** Customer Focused If there is one thing every employee at Zimmermann knows, it’s that our customers are number one. Whether that is adjusting our schedule to squeeze in a small job or inviting a customer for an in person press check. Everything we do centers around our customers and elevating their experience with us.**** We Are Owners We believe that taking ownership is critical to creating a culture of accountability and empowerment. We take responsibility and own the impact of our decisions, behaviors and results. We do not pass the blame or avoid responsibility.**** Having Fun Business is serious … most of the time. Laughing is therapeutic. Smiling is contagious. Both of them make you feel great, so it’s no surprise that along with all the serious work we do, we like to keep a lighthearted mood in the workplace. Friendly jabs, witty banter and frequent dad jokes abound as we weave our way through the day and produce excellent work for our clients.
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