Capital One
Customer Operations associate
Remote (reside in one of the following states: Arizona, Delaware, Maryland, New Jersey, Ohio, Pennsylvania, Utah)remoteUSD 39,200
Skills
demonstrate ability and willingness to learnstrong attention to detailpositive attitudeflexibilityempathyeffective communicationgood judgmentindependent decision-making skillsexceptional listening, questioning, call control, and de-escalation techniquesproactive approachtime managementorganizational skillsdependability
About the role
The Experience: Are you looking for a challenging role that includes the convenience of working virtually at home? We're looking for people who'd like to turn this opportunity into a meaningful career. As a Capital One Customer Operations associate, you're the heart of Capital One. To be eligible for this role, candidates must reside in one of the following states: - Arizona - Delaware - Maryland - New Jersey - Ohio - Pennsylvania - Utah The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is supported and empowered to be the best people to people. And we'll have your back every step of the way. That's life at Capital One. . Here's what we are looking for in you: At Capital One, it's important that our associates have the necessary skills and know-how to succeed
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