Business Analyst (with SQL)

**Job Title: Business Analyst\-III** **Location: 100% REMOTE** **Duration: 3 months contract** * Looking for folks that have previous experience in tech companies, have experience driving measurable results, * SQL (python is a plus) and at least 5 years of work experience. * A degree in Math, Statistics, Economics, Computer Science, or a similar domain * Expertise of SQL queries, ETL, A/B Testing\*\*\* We are seeking a dynamic and results\-driven individual with a strong background in customer experience, operations management, and strategy development. If you are passionate about revolutionizing the way people think about food delivery and have a proven track record of building and executing successful strategies, we want you to join our team Key Responsibilities * Strategic Leadership You will play a crucial role in shaping the overall strategy and driving operational excellence to deliver a top\-notch experience for our customers * Analyze customer data and feedback to identify areas for improvement and make data\-driven recommendations to enhance the customer experience Metric and Performance Management * Monitor and optimize key performance indicators (KPIs) to measure the success of customer experience initiatives. * Identify performance gaps, root causes, and opportunities to improve key metrics; lead initiatives to drive measurable KPI improvements. * Oversee model governance, version control, and data integrity across cross\-functional stakeholders. * Automate and streamline reporting workflows; leverage Python (preferred) to improve efficiency and analytical rigor where applicable. Technical Expertise * Own and enhance complex Google Sheets–based models, ensuring accuracy, scalability, and clear documentation of assumptions and logic. * Dive deep into large datasets using SQL and Excel/Google Sheets to generate actionable insights and inform strategic decisions. * Experience building automated solutions for manual processes Translate business questions into structured analyses; design dashboards, reporting frameworks, and KPI tracking mechanisms. * Cross\-functional Collaboration Communicate insights and recommendations clearly to both technical and non\-technical audiences, influencing data\-driven decision\-making. Job Requirements * 6\+ years of experience in strategy, management consulting, product, or related; experience in support strategy is a plus * Experience working at a tech company * A degree in Math, Statistics, Economics, Computer Science, or a similar domain * Expertise of SQL queries, ETL, A/B Testing * You can solve analytical problems quickly, and are experienced in SQL and Excel * You have a track record of leading cross\-functional initiatives, hitting goals, and succeeding in a team environment * You like to learn new skills, and can apply them to your work quickly and independently. * You are an owner, meaning you take responsibility for outcomes, have experience being in the driver's seat, and want to define scope and vision from ambiguous problems * You have a bias towards action, are scrappy, and can pivot when you learn new information * You can influence and motivate people at all levels across a variety of job functions Preferred experience with building AI models **Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)\-retirement savings, life \& disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors**