Anthropic

Support Operations Specialist

San Francisco, CA | New York City, NY | Seattle, WAunknown
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Skills

Experience in customer support operations or technical support rolesAbility to analyze and optimize support processes and workflowsStrong problem-solving skills and attention to detailExcellent written and verbal communication skillsAbility to work collaboratively with cross-functional teams including researchers, engineers, and policy expertsExperience with support tools, ticketing systems, and operational metricsAdaptability to work in a fast-paced, quickly growing organizationUnderstanding of AI systems or willingness to learn about AI technology

About the role

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the role: As a Support Operations Specialist focused on Anthro

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