Program Manager - IT Business Integration

**Program Manager\- IT Business Integration** Pella, Iowa (hybrid) Pella Corporation is a leading fenestration manufacturer and distributor dedicated to delivering innovative window and door solutions that enhance building performance and sustainability. As we embark on a transformative journey to implement **Infor LN** as our new ERP system, we are building a high ‑ performing team to drive operational excellence, modernize processes, and future proof our enterprise. We are seeking an experienced Business Process Integrator with in\-depth Record to Report (R2R) expertise to serve as a key member of our Business Transformation team. In this role, you will shape the vision for integrating Infor LN – CloudSuite Industrial Enterprise across the organization—bridging business needs with technical solutions, architecting future ‑ state processes, and ensuring seamless implementation of R2R capabilities. You will partner closely with Finance, IT, Procurement, Operations, and external partners to deliver a cohesive, scalable, and high ‑ performing ERP ecosystem. Preference is given to candidates with hands ‑ on Infor LN experience. **Key Responsibilities:** * Build strong relationships with business stakeholders and IT counterparts to collaboratively shape end ‑ to ‑ end business process strategy in one or more process lanes (i.e. Product Concept to Launch, Lead to Customer, Order to Cash, Procure to Pay, Record to Report, Manufacture to Deliver). * Act as a technical visionary and strategist for Pella’s ERP platform and related applications, including PLM, CPQ, and QMS. * Map current processes and architect future ‑ state workflows focused on efficiency, compliance, and data quality . * Conduct detailed gap analyses between current R2R processes and Infor LN capabilities; document business requirements and recommend optimal configurations or enhancements. * Distill large initiatives into executable roadmaps that balance new technology adoption with responsible deprecation of legacy applications such as Oracle EBS. * Lead the full lifecycle of implementation within Infor LN—including discovery, design, build, testing, training, deployment, and hypercare for one or more process lanes. * Interface with Subject Matter Experts (SMEs) to translate requirements into functional solutions and demonstrate business value. * Partner with enterprise architects and technical teams to ensure alignment between business vision, system design, and technical execution. * Identify risks, issues, and dependencies across projects and drive mitigation strategies. * Serve as the primary SME for R2R processes: general ledger, financial close, account reconciliations, fixed assets, intercompany accounting, and financial reporting. * Identify and prioritize continuous improvement opportunities—leveraging automation, predictive analytics, and RPA tools to improve accuracy and reduce cycle times. * Use data analytics and KPIs to measure and evaluate the success of process changes and technology enablement pre ‑ and post ‑ launch. * Troubleshoot post ‑ implementation issues and recommend long ‑ term enhancements to sustain optimal performance in the Infor LN environment. * Develop and execute test plans including leading cycle testing at implementation sites. * Create and deliver training materials that support end ‑ user adoption and minimize transition impacts. * Develop communication materials and execute plans that align stakeholders with transformation objectives. * Support organizational change management by communicating updates, benefits, and impacts of new processes and technology. * Work cross ‑ functionally with Finance, IT, Procurement, Operations, and external implementation partners to ensure readiness for deployment. * Lead/facilitate small to medium\-sized cross\-functional teams, providing direction to internal contributors and external consultants. Guide team members toward better outcomes, resolve conflicts quickly, and provide constructive feedback. * **Qualifications:** * Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or related field. * 5\+ years of experience as a Business Analyst, Process Integrator, or similar role supporting finance and ERP initiatives. * Strong expertise in R2R processes, including cost accounting and inventory valuation. * Proven track record executing full ERP implementation lifecycles (discovery through hypercare). * Experience managing software and process changes across all phases of an agile or iterative lifecycle. * Proficiency with process mapping tools (Ex. Visio, Lucidchart) and familiarity with major ERP platforms (Ex. Infor LN, Microsoft D365\) * Highly organized, detail\-oriented problem solver with strong analytical and communication skills. * Ability to work in fast\-paced environments, managing multiple priorities and stakeholders. * Demonstrated ability to influence management on technical and business solutions. Commitment to Pella’s mission, values, and culture of caring deeply, learning continuously, and achieving results. * **Preferred Experience:** * Hands ‑ on experience with Infor LN R2R modules (General Ledger, Intercompany, Financial Close, Reporting, Accounts Payable, Accounts Receivables, Projects/Fixed Assets, Costing). * Experience with Legal Entity Structure, Sales, and Use Tax. * Experience with AI ‑ driven financial tools or RPA technologies. * Experience with Jira. * ERP or process improvement certifications. Experience in fenestration, construction materials, or discrete manufacturing. * **What We Offer** : The opportunity to shape the future of Pella’s operations during a major enterprise transformation.