Ladders
Key Account Manager
UnknownunknownUSD 155,000–237,500
About the role
For our client, we are seeking a Key Account Manager to join the team of a leader in the Finance \& Insurance space. This role will lead initiatives at the intersection of scalable technology, AI\-enabled capabilities, and business transformation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a regulated financial services environment.
Location: Remote \- US based candidates only, no visa sponsorship available
Compensation: $155,000 – $237,500 annually
**Responsibilities**
* Serve as a subject matter expert and team lead for omni\-retail account management best practices
* Oversee portfolio of key accounts, developing strategic initiatives for revenue and GMV growth
* Lead execution of account plans that include financing optimizations and marketing strategies
* Analyze partner performance to propose programs for enhanced product adoption and visibility
* Coordinate cross\-functional teams to drive partnership initiatives and business results
* Ensure customer health through proactive management for satisfaction and outcomes
* Drive customer advocacy and resolve critical issues, collaborating with product and support teams
**Qualifications**
* Bachelor's degree and 6\-10 years of B2B client\-facing experience in a high\-tech environment
* Proven track record in negotiating and closing complex contracts with Fortune 100 companies
* Strong written and verbal communication skills with a knack for compelling presentations
* Experience leading cross\-functional projects with meticulous attention to detail
* Ability to cultivate productive relationships and exhibit outstanding executive presence
* Excellent analytical skills to assess merchant performance and program impact
* Familiarity with retail, consumer finance, integrated software solutions, and e\-commerce preferred
* Proficient in Salesforce and standard business intelligence tools
**Benefits**
* 100% subsidized medical coverage, dental and vision for you and your dependents
* Flexible spending stipends for technology, food, lifestyle needs, and family\-forming expenses
* Competitive vacation and holiday schedules to promote work\-life balance
* Employee stock purchase plan with discounts for sharing in the company’s growth
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
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