Account Manager

**Location:** Southlake, TX, United States **Date Posted:** Jun 4, 2026 **Req number:** JR14477 **Job Type:** Regular Full Time **Pay Range:** **Description** **The Best Teams are Created and Maintained Here.** **Job** **Summary** * The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long\-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations. **Duties and** **Responsibilities:** * Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio * Develop accurate estimates and takeoffs for both new and existing clients as needed * Deliver timely bid proposals and designs for enhancement projects. * Generate referrals from existing client base and communicate leads to Business Developer * Build and maintain strong long\-term relations with clients, focusing on all pertinent points of contact * Conduct regular site walkthroughs with clients to ensure quality and service expectations are met * Lead and facilitate the resolution of client concerns or issues * Ensure timely account renewals within the assigned client portfolio * Proactively assess and address site enhancement needs during visits * Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations * Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met * Support hiring, training, and coaching of field crews for the assigned portfolio * Promote and enforce safety policies and procedures * Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services * Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings * Maintain proper account documentation and notes in the CRM system * Monitor and maintain satisfactory accounts receivable levels * Coordinate with the Branch Administrator to keep client records and contact information current * Perform additional duties as assigned by the Branch Manager **Education and** **Experience:** * Associate’s or Bachelor’s degree in a business\-related field, or equivalent experience in a customer\-focused service industry * Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace. * Strong written and verbal communication skills. * Demonstrated leadership and coaching abilities * Ability to foster collaboration and teamwork **Physical** **Demands/Requirements:** * Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools * Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time * Customarily and regularly spends more than half of the time working away from BrightView’s places of business, walking job sites, selling and obtaining orders or contracts for BrightView’s services * Ability to travel by car, train, and plane * Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours * Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur **Work** **Environment:** * Works both indoors and outdoors; attends branch stretch and flex 3\-4 days per week * Field\-based position, a combination of office and customer\-facing ### ***BrightView Landscapes, LLC is an Equal Opportunity and E\-Verify Employer.*** ### ***This job description is subject to change at any time*** ***BrightView offers a suite or health, wellness, and financial benefits to full\-time team members. Benefits offerings for full\-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process****.* *It’s Not Just a Team. It’s One BrightView.*