Office and Billing Manager

The office is in a rural location at 24239 State Road 40 Astor, 32102\. **Please only apply if you are within driving/commuting distance.** Anthony Medical Care is a busy rural practice in place for 26 years with a second office with close proximity in Pierson. Position Overview We are seeking an exceptional **A\-player Medical Office Manager** to lead the non\-clinical operations (clinical experience is a plus) of our thriving medical practice. This is a hands\-on leadership and\_ **working management role**\_ for a strategic, results\-driven professional who combines strong business acumen with deep healthcare knowledge to optimize efficiency, profitability, compliance, and patient satisfaction. The ideal candidate is a proactive leader who anticipates challenges, inspires teams, and consistently elevates practice performance to top\-tier levels. This candidate is also well versed with all positions and can manage or fill in when necessary. Key Responsibilities * Oversee **day\-to\-day administrative and operational functions** of the medical office, ensuring seamless workflow so providers can focus on patient care. * Provide **strategic leadership** and direction: develop and implement policies, procedures, and process improvements to drive efficiency, reduce costs, and enhance patient experience. * Manage **staffing and human resources**: recruit, hire, onboard, train, supervise, evaluate, motivate, and develop administrative and support team members (receptionists, medical assistants, etc.); handle scheduling, performance reviews, conflict resolution, and disciplinary actions. * Lead **financial operations**: oversee revenue cycle management (billing, coding, collections, insurance verification/claims), budgeting, payroll, accounts payable/receivable, financial reporting, work and run aging reports, and cost control to maximize profitability and cash flow. * Ensure full **regulatory compliance and risk management**: maintain up\-to\-date knowledge of HIPAA, OSHA, Meaningful Use, MIPS, state/federal healthcare regulations; conduct audits, implement controls, and mitigate risks to protect the practice and patients. * Optimize **patient experience and front\-office operations**: supervise appointment scheduling, patient registration, check\-in/check\-out, phone triage, and customer service; monitor satisfaction metrics and implement improvements. * Manage **practice growth initiatives**: analyze performance data, identify opportunities for expansion, negotiate vendor contracts, oversee facility maintenance, and align operations with the practice's strategic vision. * Collaborate closely with physicians/providers on operational decisions, practice goals, and problem\-solving while respecting clinical boundaries. * Prepare and present regular reports on key metrics (financials, productivity, patient volume, staff performance, compliance status) to ownership on a daily / weekly basis. Qualifications \& Experience * **5\+ years of progressive experience** in medical office or practice management (preferably in a multi\-provider or specialty setting); proven track record as a high\-performing leader. * **Bachelor's degree** in healthcare administration, business, or related field (Master's or CMPE/FAAMA certification a strong plus). * Deep knowledge of healthcare operations, **revenue cycle**, medical billing/coding (CPT, ICD\-10\), EHR/PM systems ***(eClinicalWorks)***, and compliance frameworks. * Demonstrated success improving financial performance, staff retention, patient satisfaction scores, and operational efficiency. A\-Player Qualities \& Essential Skills The ideal candidate embodies the traits of a true high\-performer: * **Exceptional leadership \& team builder** — inspires trust, empowers staff, fosters accountability, and builds cohesive, high\-morale teams. * **Strategic thinker** — sees the big picture, anticipates needs, and makes data\-driven decisions to drive long\-term success. * **Outstanding communication** — clear, professional, empathetic; excels in verbal, written, and interpersonal interactions with staff, providers, patients, and vendors. * **Financial acumen** — strong analytical skills; proficient in interpreting financial statements, optimizing revenue, and controlling expenses. * **Organizational \& multitasking mastery** — thrives in fast\-paced, high\-pressure environments; prioritizes effectively and maintains meticulous attention to detail. * **Problem\-solver \& resilient** — resourceful, calm under stress, persistent, and proactive in resolving issues. * **Patient\-centered mindset** combined with business savvy — balances compassionate service with operational excellence. * **Adaptable \& tech\-savvy** — quickly masters new systems and stays current with evolving healthcare trends/regulations. * **Attendance/Punctuality\-\-**Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Why Join Us? As our Medical Office Manager, you will have the ability to implement your vision, directly impact practice success, and work in a collaborative environment with dedicated providers. We offer competitive compensation, health benefits, and opportunities for professional growth. If you are a proven A\-player ready to elevate a medical practice to the next level, we want to hear from you! Job Type: Full\-time Pay: $55,000\.00 \- $70,000\.00 per year Benefits: * Dental insurance * Health insurance * Vision insurance Schedule: * 8 hour shift * Day shift * No weekends Experience: * Management: 2 years (Required) * Healthcare: 2 years (Required) Ability to Commute: * Astor, FL (Required) Work Location: Multiple locations