Sr. Technical Product Support Manager

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. Job SummaryPropelus is seeking a passionate and results-driven Sr. Technical Product Support Manager to lead our technical support team and ensure our customers receive world-class service. This role is a critical link between our customers and our Product and Engineering teams, responsible for managing technical escalations, optimizing support processes, and driving pr