Business Development Manager

Job Title: Business Development Manager Location: Phoenix, AZ Reports To: Franchise Owner Job Type: FullTimePosition Overview: The Business Development Manager at Content Recovery Specialists (CRS) \- plays a key role in driving local business growth by acquiring new clients, nurturing strategic relationships, and expanding market presence in the contents restoration industry. This role is ideal for a motivated sales professional who excels in building partnerships within the restoration, insurance, and property management sectors. The ideal candidate is results\-driven, relationship\-oriented, and skilled in strategic sales execution and networking. Key Responsibilities1\. Lead Generation \& Client Acquisition * Identify and target potential clients such as **restoration contractors, insurance adjusters, agents, and property managers.** * Work with the business owner to drive strategy Capture and develop relationships with Restoration and Mitigation Companies (Fire, Mold, Water etc..) in the Austin area * Actively pursue opportunities through cold calling, networking, and attending local industry events. * Present CRS services professionally using approved marketing and sales materials. * Ability to take notes and keep the CRM Hubspot updated with daily meetings and events 2\. Local Market Sales \& Growth * Develop and implement a local sales strategy to meet or exceed revenue goals. * Collaborate with the franchise owner and team to align business development efforts with overall goals. * Execute marketing initiatives that increase brand visibility and generate qualified leads. 3\. Client Relationship Management * Build and maintain strong, long\-term relationships with restoration and insurance professionals. * Provide responsive client support to ensure satisfaction and repeat business. * Conduct regular follow\-ups and track communications in the CRM system for transparency and efficiency. 4\. Networking \& Community Engagement * Represent CRS at industry and community events including trade shows, golf outings, BNI meetings, and Chamber of Commerce functions. * Proactively expand local professional networks to identify new business opportunities. 5\. Negotiation \& Closing * Negotiate contracts and service agreements that support profitability and growth. * Work with the franchise owner to review and finalize client agreements. 6\. Market Intelligence * Stay informed about market trends, competitors, and emerging opportunities. * Provide ongoing feedback and insights to the franchise owner to inform business strategy. Qualifications * Bachelor’s degree in Business, Marketing, or related field (preferred). * 2–4 years of experience in sales, business development, or account management — ideally within the restoration, insurance, or related industry. * Strong understanding of local market dynamics and client needs. * Excellent communication, presentation, and negotiation skills. * Self\-starter with the ability to work both independently and collaboratively. Preferred Skills * Experience working with insurance adjusters, restoration contractors, or property managers. * Familiarity with insurance claims and property restoration processes. * Experience within a franchise business environment (a plus). Compensation \& Benefits * Competitive **base salary plus commission** Working Conditions * Local travel required for client visits, networking, and events. * Occasional evening or weekend availability may be needed for community or industry events. Job Type: Full\-time Pay: $45,000\.00 \- $100,000\.00 per year Work Location: In person