Bloomreach
Customer Success Manager
Western Europe, remote/virtual-firstremoteUSD 10
Skills
business and business trends knowledgee-commerce expertisemarketing knowledgeteam/project leadership experiencefamiliarity with online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modelling, predictionability to use analytical conceptsbasic understanding of technology around marketing cloud solutionsindependence and self-organization
About the role
Overview - We’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. - We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. - We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. We are currently expanding our Customer Success team, and we’re looking for a new colleague as Customer Success Manager (CSM) for Western Europe. Could you be one of them? - Help top e-commerce businesses boost their performance. - Disseminate the data-driven approach to business management, verify hypotheses, and identify objective facts where gut feelings used to be the norm. Tasks and responsibilities: As a Customer Success Manager you will be expected to: - Bu
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