DoorDash
Senior Associate, Workforce Application Administrator
Hybrid to one of the DoorDash offices with a 1 day weekly in-office requirementhybrid
Skills
WFM tools such as Assembled, Verint, Alvaria or similar enterprise scheduling and capacity platformsBuilding strong cross-functional relationships
About the role
Senior Associate, Workforce Application Administrator About the Team The Workforce Planning team at DoorDash is responsible for capacity planning, scheduling, and optimization across a global support network of in-house and BPO contact centers, covering 1300+ agents across 17+ lines of business. Our primary workforce management platform is Assembled, which serves as the single source of truth for planning, scheduling, and performance data across all staffable and schedulable users. The team also evaluates, integrates, and administers other workforce management tools as needed to drive operational efficiency and business scalability. About the Role This role is responsible for configuring, maintaining, and enhancing Assembled and other WFM systems used across all DoorDash Support audiences—including in-house teams, BPO partners, and any users or agents scheduled within these tools. The administrator will serve as a technical and operational bridge across teams, ensuring the WFM platform
Applying with JobFu tracks this in your pipeline automatically.
Free AI résumé tailoring, interview prep, and matches across 40+ countries.