Wells Fargo
Business Relationship Support Specialist
["301 W Northern Lights Boulevard, Anchorage, Alaska 99503","333 Market Street, San Francisco, California 94105","877 W Main Street, Boise, Idaho 83702","999 3rd Avenue, Seattle, Washington 98104"]unknownUSD 60,000–109,000
Skills
Business Relationship Support experienceMiddle market commercial banking knowledge and understandingCustomer service focus with the ability to listen to customer needs and recommend solutionsKnowledge of Anti Money Laundering (AML) and Bank Secrecy Act (BSA)Ability to work effectively in a team environmentTreasury Management experienceExcellent verbal, written, and interpersonal communication skillsAdvanced Microsoft Office skillsStrong attention to detail and accuracy skillsKnowledge of various systems used to support Commercial Banking clientsMiddle market commercial banking knowledgeCustomer service focusAnti Money Laundering (AML) and Bank Secrecy Act (BSA) understandingTeam environment work abilityCross-sell opportunities identificationClient relationship managementAttention to detail and accuracyOrganizational, multi-tasking, and prioritizing skillsFace-to-face customer service experienceCommercial or specialty group servicing operations knowledgeKnowledge and understanding of Anti Money Laundering (AML) and Bank Secrecy Act (BSA)Strong organizational, multi-tasking, and prioritizing skillsExtensive knowledge of Commercial or specialty group servicing operations
About the role
About this role:Wells Fargo is seeking a Business Relationship Support Specialist in Middle Market within Commercial Bank. Learn more about the career areas and lines of business at wellsfargojobs.com In this role, you will:- Be accountable for a complex portfolio of customers - Share leadership role with managers to oversee a portfolio of accounts - Identify opportunity for process improvements within the portfolio - Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio - Verify compliance and report identified issues for resolution - Make decisions on complex customer issues - Partner with managers to resolve issues and provides status updates on implementations - Develop expertise in the policies, procedures, and compliance requirements - Handle complex customer issues which include escalation and resolution - Lead team and serve as a subject matter expert for the department - Collaborate and consult with peers,
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