Business Analyst

We are looking for a detail\-oriented **Business Analyst** to bridge the gap between our business requirements and our technical capabilities. You will be responsible for eliciting requirements, analyzing processes, and ensuring that our software solutions deliver maximum value to our clients and internal users. **Key Responsibilities** * Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams * Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties * Author and update internal and external documentation, and formally initiate and deliver requirements and documentation * Conduct daily systems analytics to maximize effectiveness and troubleshoot problems * Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations **Requirement** * Bachelor’s degree (or equivalent) in information technology or computer science * 2\-3 years of experience in analytics and systems development * High proficiency with SQL and database management * Proven analytical abilities \& High proficiency in technical writing * Experience in generating process documentation and reports * Excellent communication skills, with an ability to translate data into actionable insights Job Types: Full\-time, Permanent Pay: RM4,500\.00 \- RM6,000\.00 per month Benefits: * Maternity leave * Opportunities for promotion * Professional development Ability to commute/relocate: * Puchong: Reliably commute or planning to relocate before starting work (Required) Experience: * Business analysis: 2 years (Required) * CRM software: 2 years (Preferred) Work Location: In person