Business Analyst (Remarketing and Automotive)

Job Title: Business Analyst I Location: 500 Woodward Avenue, Detroit, MI 48226 (Hybrid – 3 days onsite) Duration: 12 months **Job Description** * Bachelor's degree in business, or computer science related degree, Management Information System is preferred. * 3\+ years of customer support within software product industry with proven track record of results. * **Advanced knowledge of automotive and vehicle remarketing** * Advanced knowledge of Microsoft Office suite with basic troubleshooting technical skills. * Ability to thrive in a highly dynamic, fast paced, and collaborative environment requiring a high degree of productivity, adaptability, innovation, organization, time management, communication (verbal, spoken, written), and follow through. * Obsessed with continuous and iterative improvements driving superior customer service and strong sense of urgency into resolution on issues. * Maintains high level of motivation, performance, and personal integrity aligned with Ally's corporate values. * Critical thinker \& problem solver with ability to manage simultaneously occurring tasks, projects and programs in a deadline\-driven business environment. * Ability to effectively influence people at all levels of the organization. Strong analytical and problem\-solving skills with high attention to detail.