Chime
Program Manager, QA
Remote - USremote
About the role
About the role As the Performance Effectiveness Program Manager, you will own the performance framework that measures, evaluates, and improves how our BPO teams deliver exceptional service. You’ll design and oversee programs that drive process adherence, compliance, and member satisfaction while ensuring our Performance Effectiveness strategy scales across a global network. This is a high-impact, high-visibility role inter
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