Forward Deployed Engineer (FDE)

The AI agent that doesn’t just support, it delights. Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month. We’re looking for a Forward Deployed Engineer (FDE) to contribute to Sendbird’s vision to connect businesses and individuals, empowering them to achieve more than ever before. As the FDE, you will play a critical role in building, integrating, and deploying production-grade AI agents tailored to each customer’s needs. You’ll operate at the front