Cloud Operations Administrator

**About the company:** SIGHTVIEW SOFTWARE LLC provides a suite of industry\-leading software specifically for ophthalmology and optometry practices including EHR, PM, patient engagement, ASC, RCM, MIPS reporting. SIGHTVIEW SOFTWARE LLC is the only solutions that spans all of eyecare. **About the role:** Sightview Software is seeking a Cloud Operations Administrator to provide hands\-on operational management of our AWS cloud environment in a HIPAA\-regulated healthcare setting. This role is heavily focused on AWS Backup administration, cost optimization, system patching, and day\-to\-day cloud operations. The position includes participation in an on\-call rotation and works closely with Engineering and Implementation teams while remaining clearly focused on operational execution. **Key Responsibilities:** · Own and administer AWS Backup policies, schedules, retention, monitoring, and recovery testing · Execute and manage patching and maintenance for EC2, ECS, EKS, and related services · Strong working knowledge of supporting and maintaining Windows and Linux server environments · Working knowledge of scripting languages such as Bash, PowerShell, and Python for automation and system administration · Understanding of Terraform concepts, including modules, state management, and providers · Perform daily operational support of AWS infrastructure to ensure availability and compliance · Monitor systems using CloudWatch, respond to alerts, and perform troubleshooting · Support and maintain AWS services including EC2, Elastic Load Balancers (ALB/NLB), S3, EFS, and ECS · Validate backups, perform restores, and support disaster recovery exercises · Participate in an on\-call rotation for incident response and operational issues · Monitor, analyze, and optimize AWS costs, including identifying unused or underutilized resources, rightsizing EC2 and storage, and supporting tagging and budgets · Maintain accurate operational documentation, runbooks, and patching procedures · Follow and enforce security best practices, including IAM, and encryption · Support audits and compliance activities related to HIPAA and healthcare regulations **Skills and qualifications (mandatory):** · 3–5 years of experience in cloud or infrastructure operations · Strong hands\-on experience with AWS Backup, EC2 patching, and operational maintenance · Working knowledge of EC2, AWS Backup, SSM, Load Balancers, S3, EFS, ECS, and CloudWatch · Experience with cost monitoring and optimization in AWS environments · Participation in on\-call rotations and incident response · Understanding of HIPAA requirements and healthcare data protection · Strong troubleshooting skills in Linux\-based environments **Skills and qualifications (preferred):** · Experience with AWS Systems Manager (Patch Manager, Maintenance Windows, Linux) · Understanding of AWS Cost Explorer, Budgets, and tagging strategies · Knowledge of networking fundamentals (VPCs, subnets, security groups) · Basic familiarity with databases (RDS, Aurora, MSSQL) · AWS SysOps Administrator or similar certification · HIPAA, SOC2, and HITRUST understanding a plus **Additional Information** · This role includes after\-hours and weekend on\-call support on a rotating schedule · Primary focus is operational stability, cost control, and compliance · Candidates must be comfortable working in a regulated healthcare environment **EEO Disclaimer:***SIGHTVIEW SOFTWARE LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to age, color, race, religion, sex, gender identity, marital status, medical condition, national origin, sexual orientation, veteran, or disability status, or any other characteristic protected by applicable laws, regulations, and ordinances. Benefits/Perks may vary depending on the nature of your employment and the country where you work.* Job Type: Full\-time Pay: $100,000\.00 \- $135,000\.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: Remote