Vonage API
Systems Administrator
remote with occasional team collaboration days in LondonremoteUSD 365
Skills
systems administration and optimizationAI systems & automationdata management & analyticsintegration & API programmingprocess improvement & strategycross-functional collaboration
About the role
Overview Join Vonage and help us innovate cloud communications for businesses worldwide! About Vonage API Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities into their applications. Our mission is to power meaningful conversations and connections through innovative cloud communications solutions. Why this role matters: As a Systems Administrator within the Customer Success Operations team, you will be responsible for the administration, optimization, and strategic alignment of the core platforms that power Vonage API’s Customer Success organization. These include our Customer Success CRM, Sales CRM, Support CRM, and AI-driven systems. This role is crucial to ensuring data accuracy, process efficiency, and seamless integration across our customer lifecycle systems. You will serve as a systems expert, trusted advisor, and innovation driver—enabling our teams to
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