ClickMint
Customer Success Specialist
Hybrid remote in Malibu, CA 90265remoteUSD 80,000–95,000
Skills
customer successaccount managementsalesSaaSe-commerceperformance marketingCRM tools (Salesforce, HubSpot)project management platforms (Asana, Notion)analytical thinking
About the role
Overview ClickMint is hiring a proactive, people-first Customer Success Specialist to serve as the connective tissue between our high-growth clients and our internal strategy, product, and engineering teams. This isn’t a support role—it’s a strategic function critical to client retention, expansion, and performance outcomes. The ideal candidate is equal parts relationship-builder, problem-solver, and growth strategist. You’ll work closely with e-commerce brands at the forefront of their industries, helping them extract maximum value from ClickMint’s AI-powered optimization engine and high-touch service model—all from our sun-drenched Malibu office just steps from the beach. About ClickMint ClickMint is a boutique, tech-powered conversion rate optimization agency that helps tomorrow’s leading e-commerce brands scale smarter. Founded by the creator of one of Inc. Magazine’s Top 50 marketing firms in the U.S.—a 7-time Inc. Fastest-Growing Privately Held Company and 2-time Best Workplace h
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