VIP Customer Support Representative

VIP Customer Support Representative Growe welcomes those who are excited to: - Respond to customer queries via live chat, or email regarding account issues, payments, games, bonuses, or platform navigation; - Clarify questions related to betting odds, how bets are settled, and how winnings are calculated; - Assist with issues related to deposits, withdrawals, and other payments; - Ensure that customers comply with regulatory requirements, such as age verification, responsible gambling limits, and local gambling laws; - Assist customers in setting limits for deposits, bets, or losses and provide resources for responsible gambling. We need your professional experience: - 0.5+ years of experience in customer support (preferably in the field of iGaming and/or VIP customer support); - English proficiency at an Intermediate level or higher; - Proficient knowledge of customer service, and standard practices and procedures; - Knowledge of sales principles and methods; - Able to maintain custom