Field Service Coordinator

Field Service Coordinator Aston Carter Posted Thursday, January 22, 2026 Posting ID: JP-005785657 Job Title: Field Service Coordinator Job Description The Field Service Coordinator will engage in various support activities as part of the Field Service execution team to provide excellent customer service. Responsibilities - Professionally answer and disposition incoming phone calls to main Field Service phone lines, determining appropriate actions or routing calls to the correct person. - Monitor the Field Service email inbox, determine proper actions required, and respond to emails as necessary to customers, representatives, and service centers. - Create work orders for technician field visits, schedule inside technicians based on customer needs and technician availability, or coordinate with service centers to convey customer needs. Follow up with Service Centers on open work orders to update completion status. - Process inbound service request documentation from customers and represe