Project Coordinator

**As part of our application process, all applicants are required to fill out a short survey:** **https://go.apply.ci/p/carnLGzYFzYlQELfZuU** **About MGME** MGME (McVeigh Global Meetings and Events) is a powerhouse in the global events industry, delivering innovative, high\-impact experiences that engage, inspire, and drive business results. Our team of strategists, creatives, producers, and logistics experts collaborates to design and execute exceptional meetings and events worldwide. We believe that behind every unforgettable experience is a seamless collaboration of ideas, strategy, and storytelling, backed by a team with deep expertise within the M.I.C.E. industry. The Project Coordinator (PC) is a key contributor to meeting and event planning department and will work on multiple (simultaneous) programs. Must be proactive, detailed oriented and a self\-starter with the ability to multi\-task several meetings \& events simultaneously. Responsibilities include registration and attendee management for various event sizes. The PC will work closely with Account Manager, Sr. Project Manager, Marketing Specialist and/or Project Manager/Producer and assist those reports where required. **Key Accountabilities:** **Team Collaboration** * Maintains collaborative and positive working relationships with all peers. * Works closely with Project Managers to grow and develop their skill sets. * Works with the team to respond to project requests in a timely efficient manner. **Processes \& Procedures** * Create, maintain, and document client specific processes and templates. * Quality control of outgoing project communications, print/digital projects \& website management. * Ensure that meeting/events progress seamlessly by following established procedures, collaborating with colleagues, and ensuring accuracy. **Responsibilities:** **Customer Service** * Proactively respond to daily customer service email correspondence with domestic \& international delegates; managing event specific email inboxes and addressing concerns related to registration processes. * Create and distribute delegate visa letters, if applicable. * Support on\-site registration services, printing of badges, and supporting Project Managers in various event related tasks. **Reporting** * Generate and prepare registration reports. * Produce regular hotel pickup reports for all contracted hotels. * Keep track of all deadlines associated with dropping rooms, adjusting pattern, assigning upgrades, and submitting any needed updates to hotel. * Auditing hotel rooming list vs event attendee database. * Submitting venue commission reports/invoices. **Logistics** * Assist in the build, testing, and launch of event websites and mobile apps; utilizing our registration software (Cvent) and similar platforms. * Work closely with Project Managers and Marketing Specialist to implement new processes and ideas to keep registration websites and email blasts exciting and engaging. * Manage hotel room block including but not limited to; entering critical data for the terms, blocks and sub\-blocks into housing system, make recommendations for adjustments to pattern and need to alter block or drop rooms based on current pickup trends. * Assist with the design and dispatch email campaigns through the registration software (Cvent). * Development, distribution \& management of speaker kits, sponsor kits \& exhibitor manuals. * Development of digital and print materials – Know Before You Go emails, name badges, welcome kits, etc. * Organize program instructional binders for on\-site use. * Ensure all meeting supplies are on hand and shipped to meeting location. * Adhere to all deadlines, turnaround timelines \& compliance requirements. **Education and Experience:** * High school graduate/ GED * Associates Degree preferred * 1 \- 2 years work experience, preferably in the hospitality industry * Cvent knowledge and/or certifications preferred **Behaviors:** * Process driven, achieve project goals effectively and efficiency with accountability * Driven and self\-motivated professional, with a laser sharp attention to detail * Incredible anticipation and problem\-solving qualities * Must have a passionate curiosity and inquisitive nature * Ensure positive customer experience at every step of the customer journey * Good listener and maintains accountability for deliverables * Natural relationship builder with unparalleled integrity, work ethic, reliability, and maturity **Skills:** * Business driving strengths including strong organization skills, reporting abilities, and solution\-oriented decision\-making * Proficient in Microsoft Office Suite (PowerPoint and Excel) * Strong understanding of meeting technologies (Cvent, Mobile Apps) * Dedicated and focused with the ability to prioritize and complete multiple competing tasks * Excellent communication skills both written and verbal **Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is regularly performed in a combination of remote and on\-site event settings, routinely utilizing standard office equipment. Must be able to stand for prolonged periods of time, walk significant distances, and carry up to 30 pounds in order to perform the essential functions of the role. While performing the duties of this job, the employee sits, stands, uses hands, arms and fingers to perform routine tasks such as computer use, telephoning, copying, filing, etc. Normal vision and hearing and the ability to communicate effectively with others on the telephone, in person, and via written communication (including electronic communication) is needed. This is not an exhaustive list of responsibilities, skills, duties, requirements, or working conditions associated with this job. While this list is intended to be an accurate reflection of the position, the company reserves the right to revise the functions and duties of the job or to increase or decrease the scope of responsibilities when circumstances dictate, as determined by the owners. Job Type: Full\-time Pay: $19\.00 \- $24\.00 per hour Benefits: * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Willingness to travel: * 25% (Required) Work Location: Remote