American Technology Consulting LLC
Healthcare Data Entry
Indianapolis, IN, USonsite
About the role
This position serves as a key link between technology and end\-users, assisting healthcare providers, public health staff, and other stakeholders in resolving system\-related issues.
Ideal candidates will have a strong background in **data entry**, **customer service**, and attention to detail to maintain clean, reliable health data. The role requires excellent communication skills, problem\-solving abilities, and a commitment to supporting public health systems and workflows.
**Key Responsibilities:**
* Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
* Investigate and resolve duplicate patient records and incorrect merges in the immunization registry.
* Utilize data tools and matching algorithms to identify and correct data integrity issues.
* Document all support interactions in the ticketing system and maintain accurate logs.
* Provide guidance to users on best practices for data entry and record management.
* Assist in testing system updates and enhancements.
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