American Technology Consulting LLC

Healthcare Data Entry

Indianapolis, IN, USonsite
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About the role

This position serves as a key link between technology and end\-users, assisting healthcare providers, public health staff, and other stakeholders in resolving system\-related issues. Ideal candidates will have a strong background in **data entry**, **customer service**, and attention to detail to maintain clean, reliable health data. The role requires excellent communication skills, problem\-solving abilities, and a commitment to supporting public health systems and workflows. **Key Responsibilities:** * Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality. * Investigate and resolve duplicate patient records and incorrect merges in the immunization registry. * Utilize data tools and matching algorithms to identify and correct data integrity issues. * Document all support interactions in the ticketing system and maintain accurate logs. * Provide guidance to users on best practices for data entry and record management. * Assist in testing system updates and enhancements.

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