Referral Coordinator

**Referral Coordinator** **Location:** Atlanta, GA **Schedule:** Full\-time Hourly, Monday to Fridday 11AM to 8PM **Compensation:** Competitive hourly rate \+ benefits **Perks:** Key role in patient care coordination, collaborative team environment, growing healthcare organization **About OrthoAtlanta** Become part of OrthoAtlanta, the largest independent physician\-owned orthopedic and sports medicine practice in Georgia, and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact. **What You'll Do** As a Referral Coordinator at OrthoAtlanta, you’ll: * Prioritize and schedule referrals based on urgency, ensuring timely follow\-up and seamless handoffs to specialists and providers * Accurately collect and enter demographic, insurance, and clinical information into the EMR to support referral processes * Verify insurance benefits, contact payers for pre\-authorization, and communicate clinical details when necessary to establish medical necessity * Explain referral expectations, co\-pays, or deductibles, and answer questions to ensure patients are informed and prepared * Build strong relationships with referral offices, community providers, and internal teams to support smooth transitions of care * Serve as a go\-to contact for staff regarding authorizations, procedural codes, and insurance requirements **A Great Fit If You…** * Are highly organized and thrives on coordination and accuracy * Understand insurance plans and authorization requirements * Communicates clearly, compassionately, and professionally * Love helping patients feel informed, supported, and confident **What You’ll Need** * High School Diploma or equivalent * Minimum 2 years of experience in a medical office or clinical environment * Knowledge of insurance plans and verification procedures * Customer service experience in a patient\-facing role * Familiarity with medical terminology (preferred) * Experience using Epic EMR system (preferred) * Strong organizational, multitasking, and time management skills * Excellent verbal and written communication skills * Discretion and professionalism in handling patient information **Why OrthoAtlanta?** * Play a vital role in helping patients access timely, appropriate care * Work in a mission\-driven, team\-oriented clinical environment * Gain valuable experience across clinical, billing, and administrative workflows * Make a meaningful daily impact on patients and healthcare delivery **Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!**