Executive Assistant (US Healthcare) - Remote - EST Hours

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are recruiting an Executive Assistant to support a U.S.-based healthcare staffing and workforce solutions provider that partners with nursing homes and long-term care facilities. This fully remote, full-time role is ideal for a highly organised, detail-oriented professional who thrives in a fast-paced environment and can confidently manage data, systems, and communication across multiple channels. This role will focus heavily on data entry, advanced Excel usage, CRM management, and email coordination, while also providing general administrative and operational support to the executive team. Exposure to the tech space — particularly in environments involving project management tools, systems optimisation, or process-driven workflows — will be highly beneficial in succeeding in this role. WORKING CONDITIONS: - Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African time – subject to daylight savings) - Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA) - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory - Power Backup: Reliable backup required to manage load shedding or outages - Work Environment: Fully remote KEY RESPONSIBILITIES: - Provide high-level administrative support to executives and leadership - Perform accurate and efficient data entry, with a strong focus on Excel-based reporting and tracking - Manage and maintain CRM systems, ensuring data integrity and up-to-date records - Coordinate and manage email communications, including drafting, responding, and organising inboxes - Work with project management tools and systems to help track progress, deadlines, and deliverables - Assist with scheduling, task tracking, and follow-ups on key deliverables - Support operational processes and workflows across the business - Handle ad hoc administrative tasks as required - Identify opportunities to improve systems, processes, and efficiency