Operations Manager/Senior Operations Manager DOE

**Operations Manager / Senior Operations Manager** **Location: Jackson, WY (On\-Site \- not remote)** **Global Stevie Award Winner for Great Employers \| Inc. 5000 Company** At **RMC – The Destination Authority** , we don’t just plan events—we design unforgettable moments in extraordinary places. We’re looking for an experienced **Operations Manager or Senior Operations** Manager (title depending on experience) to plan and operate at our Jackson Hole location. **Your Mission:** You’ll be the heartbeat of our local operations—leading, planning, and executing luxury group events, incentive programs, and client activations. You’ll be a trusted partner to the Regional General Manager and work cross\-functionally with your sales counterpart to deliver best\-in\-class programs that delight and dazzle. This is more than logistics—this is craftsmanship, hospitality, creativity, and strategy all rolled into one exciting, fast\-paced role. **What You’ll Be Doing:** * Take the handoff from sales and lead the charge on program planning and execution * Guide your team to deliver elevated, unforgettable client experiences * Own the details—budgets, timelines, vendors, logistics, and perfection * Build, nurture, and manage relationships with hotel partners, vendors, and clients * Elevate every site inspection, every touchpoint, and every event detail * Partner with sales to represent RMC at client engagements and industry events * Champion innovation, collaboration, and service excellence on every program **Who You Are:** * Based in Jackson or daily commutable location, with deep knowledge of the destination * 2\+ years in luxury events, hospitality operations, or DMC experience * A confident events professional who thrives under pressure and inspires others to perform * Operationally brilliant—organized, budget\-savvy, and detail\-obsessed * Relationship\-driven, emotionally intelligent, and poised in client\-facing moments * Tech\-friendly (Salesforce, Microsoft Office, etc.) and a fast learner * Comfortable working evenings/weekends as needed and traveling occasionally **Why You’ll Love It Here:** * **Award\-winning culture** – Global Stevie Award Winner for Great Employers * **National growth** – We’re an Inc. 5000 company expanding across the U.S. * **People\-first values** – Vision, Passion, Excellence, Integrity, and Care * **Incredible destinations** – From coast to coast, we create magic in stunning places