Intercom
Senior Machine Learning Scientist
Dublin, Irelandunknown
Skills
Advanced degree in Machine Learning, Computer Science, Statistics, or related quantitative field5+ years of experience in applied machine learning or data science rolesStrong expertise in natural language processing and conversational AI systemsProven track record of deploying machine learning models to production at scaleProficiency in Python and modern ML frameworks such as TensorFlow or PyTorchExperience with large language models and AI agent developmentStrong understanding of statistical methods and experimental designAbility to translate business problems into technical ML solutions
About the role
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides
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