Front Office / Patient Care Coordinator

Rancho Santa Margarita Physical Therapy \& Sports Medicine is a relationship\-driven outpatient orthopedic physical therapy clinic. We are seeking a friendly, reliable, and organized **Front Office / Patient Care Coordinator** to join our team. You are often the first point of contact for our patients and play a key role in creating a positive experience from the initial phone call through completion of care. Medical or physical therapy experience is not required, we are happy to train the right person. Responsibilities include greeting patients, scheduling appointments, answering phones, texts, and emails, verifying insurance benefits and authorizations, explaining financial policies, collecting payments, and supporting daily clinic operations. You will work closely with physical therapists to ensure patients are scheduled appropriately and feel supported throughout their care. The ideal candidate has strong communication and customer service skills, is detail\-oriented, comfortable using computers, and able to multitask in a fast\-paced environment. Prior front desk, customer service, hospitality, or medical office experience is helpful but not required. This is a **full\-time position (30–40 hours per week)**, Monday through Friday, with a pay range of **$20–$21 per hour**, depending on experience. The position is in person at our Rancho Santa Margarita clinic. **Why You’ll Love Working Here:** We’re a friendly, team\-oriented clinic that values people over paperwork. You’ll receive training, consistent weekday hours, and support from coworkers who genuinely care about patients and each other. **No nights. No weekends.** Just meaningful work in a positive environment. Job Type: Full\-time Pay: $20\.00 \- $21\.00 per hour Benefits: * 401(k) * Dental insurance * Employee assistance program * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Application Question(s): * Are you available to work 30\-40 hours per week, Monday through Friday? * Briefly describe your customer service or front\-desk experience (medical experience not required). Ability to Commute: * Rancho Santa Margarita, CA 92688 (Required) Work Location: In person