A US world leading support services company
IT Project Manager
Tokyo, remoteremoteUSD 8,000,000–10,000,000
Skills
PMO experience in fast-paced environmentscollaboration skills with engineering, IT, and operations teamsdata analysis expertise and BI/DBMS knowledgeFluent Japanese and business-level English
About the role
IT Project Manager-A US world leading support services company Company ProfileA global tech protection and repair services company specializing in device repair and after-sales support. The RoleLead IT project management for Japanese repair operations, serving as the primary IT liaison between business groups, repair facilities, and offshore technical teams to optimize ERP systems and customer reporting.Key Responsibilities:Manage IT governance and optimization across business operations and repair facilitiesServe as IT point of contact, coordinating projects between stakeholders including repair facilities, support teams, and offshore ITOversee ERP/SFC system configuration, data maintenance, SKU/BOM management, and billing setupLead automation projects for customer reporting (KPI, repair, and billing reports)Drive continuous improvement initiatives f
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