Axon
Embedded Technical Account Manager
Onsite in Barrie Ontario min 3 days per weekonsite
Skills
IT experience in a support or deployment roleExperience working with law enforcement and/or government entitiesManaging customer relationships and technical projects successfullyWorking autonomously to meet objectives with minimal oversightRobust IT background including software image creation, maintenance, routing, switching methodologies, Wi-Fi, telecommunications, Internet technologies, Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID), Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls), API integrations and SAAS applicationsTailoring technical discussions to varied audiencesAnalytical, strategic, and creative problem-solving skillsExemplary written and verbal communication skillsHighly detail-oriented with proficient organizational and time management skillsBilingual proficiency in the local language and English for internal communications
About the role
Embedded Technical Account Manager (Onsite) Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Technical Account Manager at Axon, you will be the primary point of contact for key customers, fostering long-term strategic partnerships. You will provide technical expertise, project management, and customer advocacy to ensure stakeholders achieve operational goals using Axon’s products. Collaborating with cross-functional teams, you will offer valuable insights into custo
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