Senior Executive/Assistant Manager, AIO - CHAMP

Senior Executive/Assistant Manager, AIO - CHAMP (2 years contract) Job ID: 9201 Job Function: Administration Institution: National University Health System - Key Responsibilities - Analyse product and operational data to generate insights that inform product improvements, workflow optimisation and engagement strategies. - Translate analytical findings into clear, actionable recommendations for product, operations and clinical teams. - Support ad-hoc analysis requests and provide L1 troubleshooting for data-related issues such as dashboard discrepancies or logic mismatches. - Conduct outcome evaluation studies across CHAMP use cases and perform statistical analysis to assess effectiveness. - Prepare evaluation reports, presentations and ensure proper documentation and reproducibility of methods. - Track KPIs such as adoption, engagement and retention; identify trends, anomalies and improvement opportunities. - Maintain and enhance dashboards and performance reports; support quarterly an