Care Coordinator

**What we offer:** Flexible working hours Mileage reimbursement for work\-related travel Free Parking Full training provided Employee discount Pension Scheme Supportive team with opportunities for growth **Experience:** * Previous experience with rota planning and care management systems. * Knowledge of CQC standards and care sector compliance. (Similar experience is welcomed but not essential) **Skills needed for the role:** Excellent organisational and time\-management skills. Strong verbal and written communication. Ability to work calmly under pressure and adapt to changing priorities. IT competent – able to use scheduling systems, Microsoft Office, and care software. Confident decision\-maker with good problem\-solving skills Compassionate and professional Motivated, reliable, and able to work as part of a team **Main Duties and Responsibilities** * Coordinate and schedule daily care visits, ensuring all shifts are covered effectively. * Carry out client care needs assessments, risk assessments, and regular care plan reviews. * Develop, review, maintain, and update personalised care plans in line with individual needs and preferences. * Visit clients’ homes to assess needs or support quality assurance checks where appropriate. * Support recruitment, induction, and training of care staff, helping match carers to appropriate visits. * Provide guidance and support to carers, ensuring they understand care plans and responsibilities. * Monitor performance through supervision, spot checks, and feedback. * Liaise confidently with clients, families, health and social care professionals, and external agencies. * Handle incoming enquiries and act as a main point of contact for clients and staff. * Maintain excellent communication between office, staff, and service users. * Ensure compliance with CQC regulations and company policies at all times. * Maintain accurate and up\-to\-date client records, staff rotas, risk assessments, and other documentation. * Investigate and report incidents or complaints in line with policy * Participate in a shared out\-of\-hours on\-call rota to respond to urgent care needs or staff shortages. Job Types: Full\-time, Part\-time Pay: £23,000\.00\-£26,000\.00 per year Benefits: * Company pension * Cycle to work scheme * Employee discount * Flexitime * Free parking * Transport links Work Location: In person