Field Service Engineer - UAE (Legacy)

Job description What You Will Do • To troubleshoot company products and provide technical support to internal and external customers. • To undertake the servicing, repairing and preventive maintenance. of company products to the required standards ensuring all related procedures are followed. • To undertake the testing of company products and provide fully completed test and service reports. • To perform installation, setup and upgrades on company products as required. • To fulfill Service Contracts with planned Preventive Maintenance visits. • To ensure timely follow-up on all tickets / work orders. • To work with the appropriate support functions as well as the customers to schedule customer visits. • To escalate opportunities and issues, through appropriate channels and stay up to date on compliance and legal aspects related to his / her job on an ongoing basis. What You Will Need Required: • Engineering background (Electrical / Electronic or Mechanical Preferred. Biomedical, Telecommunications, accepted) • Fluency in both spoken and written (technical and medical) English • Min 1 year of relevant experience • Strong technical and analytical skills • Strong communication skills • Computer skills / literacy Preferred: • Basic IP Networking knowledge • Arabic language