Randstad
Customer Service Representative
Gosford NSWonsite
Skills
excellent written and verbal communication skillsstrong email etiquetteintermediate computer skills, including Microsoft Office (Outlook and Teams)ability to pick up new systems quickly
About the role
Customer Service Representative Details - Start: 16th February 2026 - Contract Length: 6 months - Pay Rate: $37.39 per hour + Super. - Location: Gosford NSW - Hours: 35 hours per week on a 7 am – 7 pm rotating roster (Monday to Friday). Join a dynamic contact centre environment where you will undergo on-site training to set you up for success. This role is perfect for those who thrive in fast-paced settings and are passionate about delivering a positive customer experience. ... Key Responsibilities Customer Support: Respond to multifaceted enquiries and complaints on a wide range of matters via various interaction channels. Information Management: Provide timely, accurate, and consistent advice while updating and maintaining records in internal databases. Problem Solving: Resolve complex customer issues and escalated enquiries to ensure effective outcomes. Continuous Improvement: Contribute new ideas to improve work process efficiency. Skills & Experience Required Experience: 2–3 years
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