Axon
Software Technical Account Manager II
On-site 4 days per week at TSA headquarters in Springfield, VAonsite
Skills
deploying SaaS solutionsconfiguring and testing complex software applicationstroubleshootingroot cause analysiscustomer relationship managementcross-functional collaborationdata analytics and reportingadvanced technical skillspublic safety experience
About the role
Software Technical Account Manager II Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assig
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