Financial Operations Analyst

**Build the Future of Financial Operations at ProductsGo!** ProductsGo is a growing e\-commerce fulfillment company that partners with brands to manage warehousing, fulfillment, shipping, and operational support. We're looking for a **Financial Operations Analyst** who combines strong accounting fundamentals with analytical thinking to help improve our financial operations as we continue to grow. This role goes beyond traditional accounting. You'll serve as a key financial contact for our clients, helping answer billing questions, resolve discrepancies, and build trust through accurate, professional communication. This is a hybrid operational and analytical role. Approximately **25–35%** of your time will be dedicated to billing and financial operations, while the remainder will focus on reporting, analysis, process improvement, and automation initiatives that help our business scale. **What You'll Do:****Financial Operations:*** Manage the monthly client billing process from start to finish. * Oversee accounts receivable and collections. * Respond to client billing questions professionally and accurately. * Review accounts payable and vendor invoices. * Perform account reconciliations and maintain accurate financial records. **Reporting \& Analysis:*** Develop executive dashboards and KPI reporting. * Analyze customer profitability, shipping costs, labor costs, and operational performance. * Identify trends, inefficiencies, and opportunities through financial analysis. * Monitor key financial metrics and proactively identify risks and opportunities. * Partner directly with ownership to answer financial questions and support better business decisions. **Process Improvement:*** Improve billing workflows and accounting processes. * Help automate manual reporting wherever possible. * Work with QuickBooks and other business systems to improve efficiency. * Recommend and implement process improvements that support company growth. **Qualifications:****Required:*** 3\+ years of accounting, finance, or financial operations experience. * Strong Excel skills (pivot tables, lookups, formulas, and data analysis). * Experience with QuickBooks or similar accounting software. * Experience with billing, accounts receivable, collections, or revenue reconciliation. * Excellent attention to detail and organizational skills. * Strong written and verbal communication skills. * Ability to manage multiple priorities independently. * Demonstrated ownership of projects from start to finish without requiring constant direction. **Preferred:*** Bachelor's degree in Accounting, Finance, Business, or a related field. * Experience with ERP systems. * Experience with Power BI or other business intelligence/reporting tools. * Experience creating executive dashboards or KPI reporting. * Background in logistics, distribution, manufacturing, fulfillment, or e\-commerce. * Experience improving processes, implementing automation, or streamlining workflows. **What Success Looks Like:****The ideal candidate naturally asks questions like:*** Is there a better way to do this? * Can this process be automated? * What insights can we uncover from the numbers? * Are we capturing all billable revenue? * How can we make reporting easier and more useful for the business? We're looking for someone who enjoys solving problems, improving systems, and helping a growing company make smarter business decisions. **What This Role Is Not:** This is **not** a traditional back\-office accounting position. We're looking for someone who enjoys understanding how a business operates, collaborating across departments, improving systems, and using financial information to drive better decisions—not someone who simply processes transactions. **What You'll Love About This Role:*** Work directly with company leadership. * Help shape the future of our financial operations. * Influence real business decisions with your analysis and recommendations. * Build systems and processes that scale with company growth. * See the direct impact of your work every day. * Join a collaborative team that values ownership, accountability, continuous improvement, and innovation. **Compensation \& Benefits:****Compensation:*** $83,000–$114,000 annually, depending on experience (DOE). * Full\-time. **Benefits:*** Health, Dental \& Vision Insurance * 401(k) * Paid Time Off * Paid Sick Leave * 11 Paid Company Holidays * Employee Assistance Program (EAP) **Why Join ProductsGo?** At ProductsGo, we believe strong operations begin with strong people. You'll work closely with leadership, have the opportunity to influence business decisions, and help build financial systems that support our long\-term growth. If you're energized by improving processes, solving business problems, and helping a growing company operate smarter, not just balancing the books, we'd love to meet you. **About ProductsGo:** ProductsGo was born from our own journey as brand owners. What started as 80’s Purple, an e\-commerce boutique, naturally evolved as other brands came to us for help launching their own online stores. We realized there was a need for fulfillment partners who truly get it. Partners who understand the passion, hustle, and risk it takes to create a brand. Helping brands succeed is personal to us. Every shipment we send isn’t just a package; it’s a step toward someone’s dream of building a thriving business. We take pride in making fulfillment smooth, cost\-efficient, and stress\-free because when our clients win, we win. At the heart of ProductsGo is a simple philosophy: Fulfilling dreams. We’re proud to be part of our clients’ growth stories and to help them deliver joy to their customers — on time, every time.