Patient Services Specialist Jobs

Patient Services Specialist

$22 - $24/yr

Patient Services Specialist – USC Division of Biokinesiology and Physical Therapy Fixed-term with potential to become permanent About USC Biokinesiology and Physical Therapy At the USC Division of Biokinesiology and Physical Therapy, we are leaders shaping the future of health care. Our mission is simple yet powerful: to enhance human health and quality of life. We do this by preparing the next generation of physical therapists, conducting groundbreaking research, and delivering world-class patient care. About the Role We’re looking for a Patient Services Specialist (PSS) who is passionate about helping others and thrives in a fast-paced clinic environment. This position plays a key role in creating a welcoming, efficient, and supportive experience for our patients—from their very first call to their final appointment. Initially offered on a fixed-term basis, this role has the potential to become permanent based on performance and clinic needs. What You’ll Do * Be the warm, professional first point of contact for patients—both in person and on the phone * Greet, check in, and assist patients with their appointments * Process medical authorizations and verify insurance coverage * Answer billing and insurance questions with clarity and empathy * Schedule and manage patient appointments to keep our clinic running smoothly * Maintain accurate patient records with a high degree of confidentiality * Support clinical staff with administrative tasks to ensure seamless operations What We’re Looking For * Required: High School Diploma or Associate’s Degree * Preferred: Experience in a medical front desk role and familiarity with authorizations/insurance processes * Strong organizational skills and ability to manage multiple priorities * Excellent communication and customer service skills * Proficiency in computer systems and data entry * Ability to remain professional, compassionate, and detail-oriented under pressure Why Join Us? * Make a real difference in patients’ lives every day * Work with a passionate, collaborative, and supportive team * Be part of a prestigious institution known for innovation and excellence in health care * Build your skills and grow your career in a respected clinical environment Apply Now If you’re ready to bring your skills and compassion to a role where you can truly make an impact, we want to hear from you! The hourly rate range for this position is $22.77 - $24.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. Minimum Education: High school or equivalent Minimum Experience: 2 years Minimum Field of Expertise: Experience working in a healthcare environment. Working knowledge of HIPAA compliance and insurance terminology. Demonstrated excellent interpersonal customer service and telephone skills. Demonstrated ability to multi-task. Demonstrated experience in a high volume, fast paced environment. Demonstrated team-oriented and collaborative work style.

Patient Services Specialist

Medical Receptionist - Physical Therapy OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint. What to Expect as a Medical Receptionist with OrthoArizona: Pay: Starting from $17 per hour Location: Peoria, AZ As you join our mission to provide exceptional and compassionate musculoskeletal care to the Greater Phoenix community, you can expect to be supported with: A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k; wellness reimbursements, and more. State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth. Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization. A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care. As a Medical Receptionist with OrthoArizona, you’ll get to: Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients Be the 1st point of contact for our patients : Greet, Check In, Check Out and provide excellent patient service. Manage schedule, assist with insurance verification and other physical therapy insurance requirements Support physical therapy staff by keeping the front desk organized and running smoothly Assist in indexing patient documents to the correct patient chart Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart Assist with other duties as needed during down time All other duties as assigned. Qualifications Include: Excellent customer / patient service Knowledge of medical terminology Working knowledge of computer programs Excellent written and verbal communication skills Understand/Perform training on practice management software Continue to expand knowledge of practice management software as updates occur Follow all Standard Operating Procedures Minimum Qualifications High School diploma or GED Preferred Experience: At least one year of medical office experience Bilingual a plus Basic phone handling skills - Contact Center experience Basic knowledge of insurance plans and the specialty referral process About OrthoArizona: Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.

Patient Services Specialist Atrium Health Providence Orthopedic Services /MSKI FT

Department: 02408 GCMG Ortho and Sports Medicine: Providence - Surgery: Orthopedics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Mon-Fri 8am-5pm Pay Range $19.80 - $29.70 Essential Functions Exemplify caring and compassionate customer service to create an excellent patient experience Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience Encourages patient utilization of front-end technology during the registration process Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations Monitors inventory and stock medications, narcotics, and emergency medications/equipment Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Education, Experience and Certifications High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Our team members are part of an environment that fosters health, hope and healing-for all, driven by the principles of Our Advocate Health Way to create a welcoming and professional environment. The Patient Service Specialist will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Advocate Health team member to deliver a world-class patient experience every person, every encounter, every time.

Patient Services Specialist

Medical Receptionist - Physical Therapy OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint. What to Expect as a Medical Receptionist with OrthoArizona: Pay: Starting from $17 per hour Location: Peoria, AZ As you join our mission to provide exceptional and compassionate musculoskeletal care to the Greater Phoenix community, you can expect to be supported with: A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k; wellness reimbursements, and more. State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth. Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization. A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care. As a Medical Receptionist with OrthoArizona, you’ll get to: Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients Be the 1st point of contact for our patients : Greet, Check In, Check Out and provide excellent patient service. Manage schedule, assist with insurance verification and other physical therapy insurance requirements Support physical therapy staff by keeping the front desk organized and running smoothly Assist in indexing patient documents to the correct patient chart Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart Assist with other duties as needed during down time All other duties as assigned. Qualifications Include: Excellent customer / patient service Knowledge of medical terminology Working knowledge of computer programs Excellent written and verbal communication skills Understand/Perform training on practice management software Continue to expand knowledge of practice management software as updates occur Follow all Standard Operating Procedures Minimum Qualifications High School diploma or GED Preferred Experience: At least one year of medical office experience Bilingual a plus Basic phone handling skills - Contact Center experience Basic knowledge of insurance plans and the specialty referral process About OrthoArizona: Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.