Patient Care Assistant I Jobs

Patient Care Coodinator II (Medical Assistant), Digestive Health OPC – Full Time, Days (08HR)

Patient Care Assistant (FGP) - Brooklyn, Peds

$58,542 - $58,542/yr

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Care Assistant (FGP) - Brooklyn, Peds. In this role, the successful candidate The FGP Patient Care Assistant (PCA) assists with administrative and patient care responsibilities to support efficient practice workflows. The responsibilities include reception, registration and answering phones as well as escorting patients and completing clinical tasks within NYS scope of practice as needed. Job Responsibilities: Greets patients and completes check-in and check-out processes as needed Answers phones and schedules appointments Addresses questions or routes calls/messages to appropriate contact Supports efficient patient workflows by escorting patients to exam rooms and preparing rooms for provider visit Validates patient medical record per FGP guidelines when accessing and/or updating information Takes vital signs and records in Electronic Medical Record Assists with the collection of lab specimens Supports FGP access and quality initiatives Performs other duties as needed Clinical Responsibilities Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed. Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth. Assists with maintaining patient flow to and from exam/treatment rooms. Assists in escorting patients and specimens throughout the facility. Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient. Communicates the functionality and purpose of MyChart to patients during intake Ensures the appropriate translation services or equipment is in place prior to the start of visit Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history. Reviews and imports any “Prepare for your Visit”, “Outside Information” and patient history prior to provider encounter Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards. Maintains patient privacy as it relates to HIPPA standards. Handles appropriate patient calls and documents outcome of all patient communications as needed. Assists with in-basket message management including any necessary tasks related to patient medical advice requests as per best practices Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care Assists providers with procedure and/or set-up according to specialty Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished. Cleans and sterilizes designated equipment after use, according to FGP, IPC, and manufacturer’s standards Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment. Reviews appropriate downtime procedures as it relates to patient visit Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc. Administrative Responsibilities Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection. Monitors Department Appointment Report (DAR) for checkmate “kick-outs”, appointment notes, insurance flags, and/or patients who need further assistance. . Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable. Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate. Enrolls patients above the age of 5 to Patient Secure by obtaining the palm scan and a photo. Promotes the utilization of Checkmate kiosks. Greets and assists patient in using the checkmate kiosk when needed. Scans all necessary documents into Epic. Follows scanning guidelines and best practices for uploading outside documents- results, records, forms, etc. Ensures scanned documents are scanned to the correction location/order in Epic and with the correct document type to facilitate ease of locating documents Reports errors or issues arising from checkmate kiosk, patient secure devices, or other equipment to management to facilitate timely resolution Monitors waiting areas to identify and communicate wait times Performs check-out functions including providing after visit summary information, scheduling follow-up visits and referrals, and collecting any time-of-service payments as needed.Promotes the use and sign-up of MyChart Answers phone calls and requests in a professional and patient friendly manner. Schedules routine appointments and follow ups for visits. On subsequent visits or calls, asks patients to verify demographic info and makes any necessary edits. Collects and/or asks patients to sign any missing patient related information. Answers patient questions to ensure understanding and patient satisfaction. Refers them, when necessary, to senior level staff or billing representative. Addresses patients and callers in pleasant and a professional manner while screening and/or handling calls. Takes messages or directs caller to appropriate person or area. Releases medical records in accordance with HIPPA and FGP ROI guidelines. Documents disclosures in EPIC and fulfills requests within a 10 day timeframe. Maintains patient privacy as it relates to HIPAA standards. Refers all inquiries regarding pre-authorizations/certifications to the appropriate person or area. Monitors and completes patient front-end work queues to address any pre or post visit missing information in a timely manner. Monitors and completes assigned administrative in basket messages in a timely manner and according to practice guidelines. Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks) Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. Demonstrates knowledge of the organization’s service standards and incorporates them into the performance duties. Provides material such as forms and letters for appropriate patient and/or provider needs. Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff as well as access center representatives when applicable. Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or heavy workload. Demonstrates communication skills: Using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages. Performs other related duties as needed by providers and supervisors. Patient Experience and Access Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: To qualify you must have a Minimum Qualifications: High school graduate or equivalent required. Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Minimum of one year of experience as a Patient Care Assistant or Medical Assistant within the last two years. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Medical Assistant certification preferred. Proficiency in venipuncture and phlebotomy preferred. Qualified candidates must be able to effectively communicate with all levels of the organization.* NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $58,542.74 - $58,542.75 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Patient Care Assistant I

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions. Job Summary Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes Essential Functions-Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested. Completes all documentation in the medical record as required. Interacts with patients and their families effectively. Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them. Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one. Listens to any health concerns patients may have and report those concerns to the nurses. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred Experience Experience working in patient care/elder care 1-2 years preferred Knowledge, Skills and Abilities - Ability to understand and follow written and oral instructions. - Knowledge of medical terminology. - Strong patient/customer service skills. - Ability to lift up to 35 pounds. - Proficient computer skills to work efficiently with electronic medical records. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) * Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework --------------------------------------------- At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Procedural Recovery Unit Patient Care Assistant I BWH

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. A $750.00 sign on bonus is being offered to eligible new employees hired in our PCA positions. Job Summary Summary The Patient Care Assistant II functions as a member of the patient care team, under the direction of the Registered Nurse (RN), and proficiently and consistently performs all aspects of the PCA role. The Patient Care Assistant II is responsible for supporting the RN with clinical tasks, including but not limited to blood glucose monitoring, completing EKGs, applying simple dressings, using aseptic technique and responding to medical emergency situations utilizing Heartsaver CPR and AED skills. In addition, the PCA II is responsible for responding to the needs of patients and family members and taking an active role in the efficient operation of the unit. The PCA II will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. Does this position require Patient Care? Yes Essential Functions PROVISION OF A SAFE ENVIRONMENT Anticipates and identifies patient safety risks, in cooperation with licensed nurse and takes appropriate action to reduce and/or eliminate the risks. For example: maintains proper bed height, uses side rails and alarms appropriately, places call light within patient reach, provides frequent patient checks and assists patient with ambulation, as indicated. Makes routine patient room rounds to address patient needs. Follows and maintains restraint policies, under the supervision of a licensed nurse. Before utilizing any restraints, checks with the licensed nurse. Provides 1:1 monitoring as a patient observer, for patients at risk for injury. Follows established hospital infection control and safety procedures. Utilizes proper body mechanics in moving and assisting patients, to prevent personal injury. ORGANIZATIONAL ETHICS Maintains and promotes an atmosphere which reflects the mission and values of the organization. Respects and supports a culturally diverse staff and patient population. Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patient diversity. Respects and maintains the confidentiality and privacy of patient, employee and hospital information at all times. Works cooperatively with all staff members and takes appropriate steps to resolve interpersonal conflicts. Seeks assistance from RN, Nursing Director or Nursing Supervisor, as needed. Dresses appropriately and according to dress code requirements, including wearing visible hospital I.D. badge that identifies self, as a Patient Care Assistant. MANAGEMENT OF RESOURCES Efficiently organizes time and prioritizes patient care needs. Works with other patient care assistants, when possible to facilitate patient care. Provides assistance to co-workers, as requested. Adapts to changing patient and unit needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc. Communicates with Charge Nurse/Nursing Supervisor to coordinate break periods with unit activities. Maintains visibility on the unit and does not leave work area, without appropriate notification to the Charge Nurse/Staff Nurse. MANAGEMENT OF INFORMATION Reviews and is knowledgeable of appropriate policies, procedures and work rules. Demonstrates an understanding of hospital emergency codes and how to call a code. Utilizes hospital E-mail to access staff meeting minutes, notices and memos. Reads and reviews meeting minutes and clinical updates. Participates in staff meetings and appropriate in-services. Maintains timely ongoing verbal communication with RN throughout the shift, regarding patient condition including, the status of completing delegated tasks. Recognizes and notifies RN immediately of any significant change in a patient’s condition and/or monitoring alarms (for example: change in vital signs, change in patient’s mental status, complaints of pain, abnormal blood sugar, patient fall or other injury, patient concerns with care). Accurately collects and records patient data (vital signs, intake and output, blood sugar, weights, restraint care/monitoring, other) and complies with hospital documentation standards to ensure a complete and accurate patient record. COLLABORATIVE INTERDISCIPLINARY Maintains and fosters a teamwork approach to patient care. PATIENT/FAMILY EDUCATION Addresses patient comfort and information needs by providing informative, nonclinical information to patients and families, orienting patients/visitors to the hospital, unit, patient room services, distributing patient mail/flowers, arranging room to ensure necessary personal care items are available \& accessible (includes call lights), distributing nourishments, changing linens \& clothing, refilling ice packs, running patient errands or other duties, as assigned by the RN. In collaboration with the licensed nurse, reinforces the patient education provided by the nurse and provides patients/families with basic patient care instruction, such as instruction for using the call light, positioning, transferring, walking, toileting and feeding. COMPETENCY Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, (for example: DPH, JCAHO, Boston fire codes, OSHA). Maintains and demonstrates compliance with hospital, nursing and unit specific competencies and care standards. Maintains competence in relation to a variety of technical skills that may include, but are not limited to: application of external monitors, use of the CPM machine, performing EKGs and blood glucose monitoring, applying simple dressings and Heartsaver CPR and AED skills. Assists in the orientation of new patient care assistants and serves as a resource to float staff. QUALITY IMPROVEMENT Participates in hospital wide and unit based SEAQ programs and activities, as indicated. Communicates any concerns related to quality patient care to the Nursing Director or Nurse Director, Clinical Leader and/or Nursing Supervisor. PATIENT CARE Completes patient care, as assigned by the licensed nurse, according to hospital policy and procedure. Patient care includes: Assisting with admission, discharge, and transfer of patients. Preparing room for admission and ensuring patients have appropriate identification bands upon admission and throughout their hospitalization. Transporting patients and their belongings and their equipment and supplies, as needed and as part of the transfer/discharge process. Providing personal care to patients including, bathing and skin care, shaving, mouth care, grooming, perineal care and changing linens, as per hospital protocols. Providing basic skin care including but not limited to: back rubs, routine diabetic foot care, application of non-medicated ointments, application of elastic stockings, ace wraps, and compression boots, turning and repositioning patients every two hours, and other associated tasks. Assisting the patient with elimination including, care of a urinary and condom catheter, use of bedpan, commode, toileting schedules, emptying colostomy bags, urinals and urinary drainage bags. Carrying out planned patient care measures that provide patient comfort and pain relief such as, coordinating care to provide rest periods, minimizing noise, assisting in bed positioning. Providing 1:1 monitoring as a patient observer, for patients at risk for injury and also providing the duties of the PCA II for the assigned patient. Performing simple dressing changes, using aseptic technique. Assisting nurse/health team members during simple and complex treatments or procedures. Setting up patients for meals and assisting them with feeding and opening food containers, maintaining calorie counts and recording intake/output measures (I and Os). Taking patient vital signs, completing intake and output data and daily weights accurately and documenting results completely. Performing EKGs as directed and according to Hospital and Nursing Department Policy and Procedure. Performing blood glucose monitoring as directed and according to Hospital and Nursing Department Policy and Procedure. Documenting patient information in a timely, accurate and complete manner, on patient flow sheets. Providing end of life care, including comfort measures only and post mortem care. Collecting, labeling, and sending/transporting specimens to the lab with the appropriate lab slips/requisitions attached. Initiating patient belongings tracking form and properly securing patient belongings in accordance with hospital policy and in conjunction with the RN. Consults with RN, if patient declines to secure their belongings or have their belongings sent home with family member or friend. Responding promptly and courteously to all patient call lights and patient requests and seeking assistance from co-workers, as appropriate. Maintaining patient rooms in an orderly and clean manner and stocking patient rooms, with needed supplies and equipment. Making routine room rounds to un-clutter, clean and organize patient rooms/areas, when needed. Checking inventories and restocking/replacing/assembling patient equipment and supplies. Disposing of trash, soiled linens, medical waste and disposable items, appropriately. Initiating and performing spot and spill cleaning, as needed. Performing regular checks per policy and procedure to ensure that equipment is operating properly and has current safety inspections/expiration dates, before patient use. Identifying broken/expired equipment/supplies, removing from service and notifying Charge RN/Staff Nurse. Performing initial cleaning/decontamination of equipment/materials, e.g., removing reusable equipment from isolation rooms, and arranging for terminal cleaning, as appropriate. Identifying emergency/crisis situations and initiating appropriate response actions, within the scope of her/his role. Responses include immediate communication of such events to the RN and assisting the nurse during and after the emergency, as directed. Qualifications Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - preferred Certified Medical Assistant [National Certification] - preferred Experience Experience working in inpatient/hospital care required Knowledge, Skills and Abilities Ability to understand and follow written and oral instructions. Knowledge of medical terminology. Strong patient/customer service skills. Ability to lift up to 35 pounds. Proficient computer skills to work efficiently with electronic medical records. Additional Job Details (if applicable) Remote Type Onsite Work Location 70 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework --------------------------------------------- At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Patient Care Assistant

Sengkang General Hospital Pte. Ltd. Patient Care Assistant, Emergency Department/ Inpatient Job Category: Nursing Posting Date: 25 Jan 2026 You will assist doctors and nursing staff to carry out basic nursing care activities. In addition, you will handle the admission, transfer and discharge of patients. Job Requirements:GCE ‘N’ Level qualification or ITE Skills Certificate in Healthcare (In-patient) or WSQ Higher Certificate In Healthcare Support (Nursing Care) Prior relevant working experience is preferred Able to perform three rotating shifts, including weekends and public holidays Job Requirements: Req ID: 897

Health Care Assistant (Inpatient)

From $21/yr

National Heart Centre of Singapore Pte Ltd Health Care Assistant (Inpatient) (Full-Time) Job Category: Ancillary Posting Date: 21 Jan 2026 You will assist the nursing staff with basic patient care activities. These include attending to, lifting, transferring and re-positioning patients, as well as cleaning and despatching duties. You will be required to perform shift work. Job Requirements - At least a primary school education. Applicants with a WSQ Certificate in Healthcare Support (Nursing Care) will have an advantage - A good team player - Documented proof of: - i. Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and - ii. Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete