Operations Office Manager Jobs

5 open positions found · Salary range: $100 - $75,000

Office and Operations Manager

From $32,000/yr

Office \& Operations Manager Location Church Minshull, Nantwich - office-based Job Type Full-time, Permanent UTV Products Ltd is a growing lighting company operating across the UK, Ireland, Slovenia and Canada, with further expansion planned through a new warehouse in the Netherlands. The business also works with an existing distributor in New Zealand, which requires ongoing operational support to ensure stock, communication and customer requirements are handled effectively. Due to continued growth and changes within the Operations team, we are looking for an experienced Office \& Operations Manager to support the day-to-day operational running of the business and help build a more structured, scalable and accountable way of working. This role will work closely with our senior operations lead, who will retain responsibility for higher-level operational strategy, global operations support and complex escalations. The successful candidate will take ownership of key day-to-day operational processes, team coordination, customer service support, stock administration, warehouse follow-up and internal communication. Role Overview The Office \& Operations Manager will support the smooth running of the company’s operational functions. This includes office management, customer service team coordination, show and event logistics, 3PL warehouse follow-up, Sage stock and purchase order administration, website order checks, supplier coordination, inbound stock movements, systems support, back-order reporting and operational communication across the business. The role is ideal for someone who is highly organised, confident managing people, good with systems and comfortable working across stock, logistics, customer service, warehousing, suppliers and internal departments. Key ResponsibilitiesOffice and Operations Support * Oversee the day-to-day running of the office and support operational functions. * Ensure operational tasks are followed up, owned and completed. * Support directors and senior management when they are away from the office. * Improve communication between Operations, Sales, Engineering, Finance, Marketing, Warehousing and Directors. * Ensure actions have clear owners, deadlines and outcomes. * Help create a more structured and accountable way of working across the business. Customer Service Team Coordination * Coordinate the Customer Service team on a day-to-day basis. * Ensure all phone and email enquiries are responded to professionally and promptly. * Maintain customer service cover during holidays, sickness and busy periods. * Support the team with product, order, warranty and technical customer enquiries. * Create clear escalation routes where the team cannot answer a customer query. * Help improve customer service processes, training materials and internal knowledge tools. * Ensure the customer service team is supported, organised and accountable. Stock, Sage and Purchase Order Administration * Support stock control processes through Sage. * Raise, review and monitor supplier purchase orders. * Ensure stock records are accurate and up to date. * Monitor stock availability and flag stock risks. * Manage back-order reporting and ensure out-of-stock information is communicated business-wide. * Help review Sage reorder levels and support purchasing decisions. * Liaise with Engineering, Sales and Finance to support stock planning and product demand. Website Orders and Sage/WooCommerce Connector * Monitor website orders to ensure they flow correctly into Sage. * Check that the Sage to WooCommerce connector is functioning correctly. * Identify and help resolve website order import issues. * Work with the website and marketing team to reduce operational friction caused by website processes. * Ensure order data, customer details and stock information are processed accurately. Warehouse and 3PL Follow-Up * Liaise with third-party logistics warehouse partners. * Help ensure all 3PL warehouses are performing correctly. * Follow up warehouse issues relating to turnaround times, stock accuracy, communication, returns and order processing. * Ensure inbound stock is properly planned, documented and received. * Help coordinate stock movements to the correct warehouse. * Support warehouse reporting and KPI tracking. Supplier, Factory and Inbound Shipment Coordination * Liaise with various factories and suppliers. * Track and communicate inbound supplier and factory orders. * Ensure ASNs are completed for inbound warehouse shipments. * Ensure TSS requirements are completed for inbound goods into Northern Ireland. * Monitor supplier lead times and production visibility. * Share forecasts with suppliers where required. * Work with Engineering, factories and suppliers to support product demand planning and stock availability. Accounts and Payment Coordination * Work with the accounts team to ensure proformas are chased. * Ensure payments are allocated to proformas so goods can be dispatched. * Help ensure outstanding payments are followed up. * Check that payments are allocated correctly on Sage. * Help ensure customer statements are kept up to date. * Support communication between Accounts, Customer Service and Operations. Reporting, Forecasting Support and Stock Planning * Support stock forecasting and planning processes. * Review sales history, supplier lead times and seasonal demand where required. * Help identify high-moving and “never out of stock” products. * Support reporting on back orders, out-of-stock items, warehouse issues, cancellations and operational risks. * Ensure key operational information is communicated clearly across the business. Shows, Events and Merchandise * Arrange logistics for trade shows, exhibitions and events. * Ensure products, displays, samples, merchandise and equipment are available when required. * Coordinate transport to and from shows. * Ensure event equipment and stock are returned, checked and accounted for. * Monitor merchandise levels and arrange replenishment where required. Software, Systems and Business Continuity * Help ensure key business systems and software are functioning correctly. * Coordinate support where software issues affect operations. * Support server and operational system maintenance where required. * Identify system issues that could affect business continuity. * Work with internal and external support providers where required. Processes, SOPs and Continuous Improvement * Help create and improve SOPs for customer service, order handling, stock control, warehouse issues, purchase orders, inbound shipments and system checks. * Ensure key workflows are documented and understood by the team. * Reduce reliance on knowledge sitting with one person. * Support clearer ownership, accountability and action tracking. * Help the business move from reactive problem-solving to structured operational management. Skills and Experience Required The ideal candidate will have: * Previous experience in an Office Manager, Operations Coordinator, Assistant Operations Manager, Stock Control, Logistics, Customer Service Manager or similar role. * Experience coordinating or managing people. * Strong organisational and communication skills. * Experience using Sage or a similar ERP/accounting system. * Good stock control and purchasing administration experience. * Experience working with supplier purchase orders. * Experience working with warehouses, logistics providers or 3PL partners. * Experience with eCommerce order processes, ideally WooCommerce or similar. * Good understanding of business systems and operational software. * Ability to create processes, reports and SOPs. * Strong attention to detail. * Ability to prioritise, delegate and follow up effectively. * Confidence working across multiple departments. * A proactive, accountable and practical approach. Desirable Experience * Experience in a product-based business. * Experience in automotive, agricultural, lighting, parts, engineering or distribution sectors. * Experience with international suppliers and inbound shipments. * Experience with ASNs, TSS, customs or cross-border stock movements. * Experience supporting multi-country operations. * Experience with stock forecasting or supplier lead-time planning. * Experience improving operational processes during business growth. Personal Attributes We are looking for someone who is: * Highly organised and structured. * Confident coordinating people and holding tasks accountable. * Calm under pressure. * Practical and hands-on. * Good with detail. * Able to see the bigger picture. * Comfortable working in a growing business where priorities can change. * A clear communicator. * Proactive rather than reactive. * Able to support teams and senior management effectively. What Success Looks Like The successful candidate will help ensure that: * Customer enquiries are handled quickly and professionally. * Customer service cover is maintained. * Website orders flow correctly into Sage. * Stock records and purchase orders are accurate. * Back orders and out-of-stock items are clearly reported. * Warehouse issues are followed up and resolved quickly. * Supplier and factory orders are tracked properly. * Accounts-related order delays are reduced. * Key operational processes are documented. * Directors and senior management are properly supported. * The business becomes less dependent on individual knowledge. * Operations becomes more structured, scalable and accountable. Why Join UTV Products Ltd? This is an excellent opportunity to join a growing business at an important stage of development. The role offers variety, responsibility and the chance to make a real impact across customer service, stock, logistics, systems and operational processes. You will work closely with the senior operations lead and wider management team to help improve how the business operates day to day, while supporting growth across multiple markets. Pay: £32,000.00-£40,000.00 per year Ability to commute/relocate: * Nantwich CW5 6DX: reliably commute or plan to relocate before starting work (required) Application question(s): * Are you experienced in managing a small team? Experience: * Managing a Team: 1 year (required) * Operations management: 1 year (required) Licence/Certification: * Driving Licence (required) Location: * Nantwich CW5 6DX (preferred) Work Location: In person

3 months agovia universal intelligenceApply ›

Operations & Office Manager

Openshaw Real Estate Group @ Keller Williams Integrity FirstGilbert, AZ, USonsite

$50,000 - $60,000/yr

Operations \& Office Manager – HVAC/Mechanical/Plumbing Services Position Summary We are seeking a highly organized and proactive Operations \& Office Manager to support our growing HVAC/Mechanical \& Plumbing Company. This role will oversee office administration, dispatching, accounting support, vendor coordination, process improvement, and internal systems organization. This is a ground-floor opportunity to build out our operations infrastructure — over time, responsibilities will be delegated as the team grows. The ideal candidate is detail-oriented, a self starter tech-savvy, comfortable leveraging AI tools and automation to improve workflows, \& loves to create and implement systems and processes in order to streamline operations and sales, while supporting both the office team and field technicians. Key Responsibilities Process Improvement \& Systems Management * Create, document, and maintain Standard Operating Procedures (SOPs) * Develop processes for: * Reviewing contracts * Sending documentation to General Contractors (GCs) * Managing change orders * Daily reporting processes * Help automate workflows, reporting, and document management * Ensure all required project documents are properly submitted and stored * Create failsafe systems for contract and bid package documentation * Streamline communication and collaboration across teams CRM, Technology \& Communications * Assist in setting up and managing CRM systems * Help implement phone systems with call recording capabilities * Track customer communication and follow-up schedules * Collect and organize operational data for team visibility and reporting General Administrative \& Office Operations * Answer and manage incoming phone calls \& walk ins * Set up and maintain cloud-based document storage and organization systems * Oversee and execute projects such as(transitioning company systems to G Suite/Google workspace, eliminate VPN dependency, setup hierarchy of folders and digital documentation systems, Accounting \& Financial Support * Manage accounts receivable and accounts payable * Process employee timecards and payroll support * Monitor vehicle expenses, fuel tracking, and fleet-related costs * Ensure checks and balances are in place for proper documentation and approvals for all systems * Track project-related documentation and financial records Dispatch \& Service Coordination * Dispatch and schedule service technicians efficiently until department has grown enough to hire a full time person * Coordinate with vendors for residential service ordering and materials * Track service calls, current projects, and future job schedules * Maintain and update bid tracking lists and project status reports * Assist in organizing and streamlining bidding processes Marketing \& Business Support * Assist with light marketing efforts * Create monthly newsletters for General Contractors and Service Customers * Support company social media and LinkedIn activity * Help maintain professional communication materials and outreach Qualifications * Ability to improve systems and create efficient workflows * Previous experience in office management, operations coordination, dispatching, or administrative support * HVAC, construction, mechanical, or service industry experience preferred * Strong organizational and multitasking skills * Experience with Google Workspace/G Suite, CRM systems, and cloud-based software * Knowledge of accounts receivable/payable processes * Strong communication and customer service skills * Dtail-oriented with strong follow-through * Proficiency in QuickBooks accounting software as well as general bookkeeping practices. Salary $50,000-$60,000 Full Benefits Package Pay: $50,000.00 - $60,000.00 per year Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off Application Question(s): * Are you willing to work in office, located in Gilbert? Work Location: In person

3 months agovia universal intelligenceApply ›

Clinic Operations Manager (Medical Office Manager)

AID Performance Physical TherapyAshburn, VA, USonsite

$65,000 - $75,000/yr

AID Performance Physical Therapy is a well-established clinic serving the Ashburn community for over 20 years. We are known for exceptional patient care, strong community relationships, and a strong team culture focused on clinical excellence. We are seeking a highly organized and proactive Clinic Operations Manager to oversee the administrative and operational functions of the clinic. This is a hands-on leadership role responsible for ensuring the clinic runs smoothly day to day. The right candidate enjoys building systems, improving workflows, and taking ownership of operational performance rather than simply following existing processes. POSITION SUMMARY The Clinic Operations Manager oversees the administrative operations of the clinic including front desk operations, scheduling, billing oversight, HR administration, and office systems. This role requires someone comfortable managing daily clinic workflow and stepping in to assist with phones, scheduling, and patient intake when necessary. In some situations the Operations Manager may handle front desk responsibilities directly. The goal of this position is to ensure the clinic operates efficiently so therapists can focus on delivering excellent patient care. KEY RESPONSIBILITIES Front Desk \& Patient Operations * Oversee scheduling and front desk workflow * Ensure phones are answered professionally and patients are assisted promptly * Manage patient intake and scheduling processes * Step in to assist with phones and front desk operations when necessary * Identify ways to improve scheduling efficiency and patient flow Billing \& Administrative Oversight * Oversee billing workflow and insurance processes * Monitor claims submission and accounts receivable performance * Identify opportunities to improve billing efficiency * Coordinate with billing systems and administrative staff HR \& Staffing Administration * Coordinate hiring including job postings and interview scheduling * Manage onboarding paperwork and HR documentation * Maintain employee records and compliance requirements Clinic Operations * Oversee supply management and operational resources * Coordinate equipment maintenance and facility needs * Improve administrative systems and office processes * Support the clinical team with operational needs Operational Reporting * Track key clinic metrics including visit volume and scheduling utilization * Provide regular operational updates to clinic leadership QUALIFICATIONS * 3+ years experience managing operations in a healthcare or medical office preferred * Strong organizational and leadership skills * Ability to manage multiple responsibilities in a fast-paced clinic environment * Excellent communication and interpersonal skills * Experience with medical scheduling or EMR systems preferred COMPENSATION * Salary range: $65,000 – $75,000 depending on experience * Simple IRA with company match * Paid vacation and holidays * Continuing education opportunities * Free gym membership ABOUT AID PERFORMANCE PHYSICAL THERAPY AID Performance Physical Therapy has built a reputation for delivering exceptional care to the Ashburn community. Our clinic specializes in helping athletes and active individuals recover from injury and return to the activities they love. We pride ourselves on maintaining a positive workplace culture where staff are supported and patients receive outstanding care. If you enjoy taking ownership of operations and helping a healthcare practice run smoothly, we would love to hear from you. 4wFHOKsqKW

5 months agovia universal intelligenceApply ›

Clinic Operations Manager (Medical Office Manager)

LensaAshburn, VAonsite

$65,000 - $75,000/yr

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for AID PERFORMANCE PHYSICAL THERAPY LLC. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. AID Performance Physical Therapy is a well-established clinic serving the Ashburn community for over 20 years. We are known for exceptional patient care, strong community relationships, and a strong team culture focused on clinical excellence. We are seeking a highly organized and proactive Clinic Operations Manager to oversee the administrative and operational functions of the clinic. This is a hands-on leadership role responsible for ensuring the clinic runs smoothly day to day. The right candidate enjoys building systems, improving workflows, and taking ownership of operational performance rather than simply following existing processes. Position Summary The Clinic Operations Manager oversees the administrative operations of the clinic including front desk operations, scheduling, billing oversight, HR administration, and office systems. This role requires someone comfortable managing daily clinic workflow and stepping in to assist with phones, scheduling, and patient intake when necessary. In some situations the Operations Manager may handle front desk responsibilities directly. The goal of this position is to ensure the clinic operates efficiently so therapists can focus on delivering excellent patient care. Key Responsibilities Front Desk \& Patient Operations * Oversee scheduling and front desk workflow * Ensure phones are answered professionally and patients are assisted promptly * Manage patient intake and scheduling processes * Step in to assist with phones and front desk operations when necessary * Identify ways to improve scheduling efficiency and patient flow Billing \& Administrative Oversight * Oversee billing workflow and insurance processes * Monitor claims submission and accounts receivable performance * Identify opportunities to improve billing efficiency * Coordinate with billing systems and administrative staff HR \& Staffing Administration * Coordinate hiring including job postings and interview scheduling * Manage onboarding paperwork and HR documentation * Maintain employee records and compliance requirements Clinic Operations * Oversee supply management and operational resources * Coordinate equipment maintenance and facility needs * Improve administrative systems and office processes * Support the clinical team with operational needs Operational Reporting * Track key clinic metrics including visit volume and scheduling utilization * Provide regular operational updates to clinic leadership Qualifications * 3+ years experience managing operations in a healthcare or medical office preferred * Strong organizational and leadership skills * Ability to manage multiple responsibilities in a fast-paced clinic environment * Excellent communication and interpersonal skills * Experience with medical scheduling or EMR systems preferred Compensation * Salary range: $65,000 – $75,000 depending on experience * Simple IRA with company match * Paid vacation and holidays * Continuing education opportunities * Free gym membership About Aid Performance Physical Therapy AID Performance Physical Therapy has built a reputation for delivering exceptional care to the Ashburn community. Our clinic specializes in helping athletes and active individuals recover from injury and return to the activities they love. We pride ourselves on maintaining a positive workplace culture where staff are supported and patients receive outstanding care. If you enjoy taking ownership of operations and helping a healthcare practice run smoothly, we would love to hear from you. Powered by JazzHR If you have questions about this posting, please contact support@lensa.com

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Executive Operations Manager (CEO Office)

4Liberty, Inc.San Diego, CAonsite

From $100/yr

Executive Operations Manager (CEO Office) Location : San Diego, California – 100% onsite position. General Summary: The Executive Operations Manager is a high-impact, trusted partner to the CEO, responsible for running the day-to-day operating rhythm of the CEO’s office while supporting key business initiatives across operations, growth, and leadership execution. Supervision Level: * Reports to the Chief Executive Officer (CEO). Responsibilities: Executive \& Business Operations * Organize and manage CEO-level documents, internal operating materials, and leadership communications. * Conduct preliminary contract reviews (summaries, redlines, risk flags) and coordinate next steps. * Manage contacts, follow-ups, and relationship tracking across key stakeholders. * Support Board meeting preparation, planning, and material creation across stakeholders. * Manage sensitive matters with a high level of confidentiality and discretion. * Represent the organization and Executives in a professional manner, through consistent follow-through and sound judgment. Operating Rhythm \& Execution * Plan and run executive and leadership meetings, including agendas, materials, notes, and follow-ups. * Track OKRs, goals, and commitments, ensuring accountability and progress visibility. * Partner with the Information Technology department to maintain action trackers, decision logs, and execution dashboards. Sales \& Growth Support * Support development of executive-level PowerPoint presentations and pitch materials. * Assist with client/partner meeting preparation. Logistics \& Coordination * Coordinate travel, events, and complex scheduling as needed. * Support internal and external meetings, offsites, and special initiatives. * Performs other duties as assigned. Knowledge, Skills, and Abilities: * A minimum of 5 years of experience in executive operations, business operations, Project Management Office (PMO), consulting, strategy, or senior executive support. * Utility industry experience a plus. * Excellent verbal, written, and interpersonal skills across all levels of the business. * Detail oriented with excellent organizational, analytical, planning, time management, and follow-up skills; ability to meet deadlines. * Comfortable working with ambiguity and prioritizing across competing demands. * Executive presence with sound judgment and attention to detail. * Interest in growing into a Chief of Staff role over time. * Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software. Education and Training : * Bachelor’s degree in Business Administration or related field. * In lieu of a bachelor’s degree, nine (9) years of related experience. Physical Demands: Physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Work is performed in a general office environment. * May require prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To apply in our ATS please use the following link. https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID\=7036330

6 months agovia universal intelligenceApply ›

Companies hiring for Operations Office Manager

UTV Products Ltd (1)Openshaw Real Estate Group @ Keller Williams Integrity First (1)AID Performance Physical Therapy (1)Lensa (1)4Liberty, Inc. (1)

Operations Office Manager Salary Data

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