Client Onboarding Administrator
From $201/yr
[Your Next Opportunity] We are looking for a motivated and detail-oriented Client Onboarding Administrator who will work closely with the Client Relationship department and the Director, Head of Client Relationship to support the onboarding activities of new clients and intermediaries. In this role, you will assist in coordinating the onboarding process, ensuring that client information and documentation are collected, reviewed, and processed accurately and in a timely manner. You will work closely with internal teams to support a smooth onboarding experience. This role is ideal for someone who thrives in a fast-paced environment, attentive to detail, committed to delivering a high standard of client service while ensuring compliance with regulatory requirements. [Your Role and Responsibilities] * Collaborate with internal teams to deliver on client onboarding requirements and ensure a positive client experience * Setup, manage, and maintain new business onboarding files, trackers, and status reports * Track and drive timely follow up on onboarding action items and outstanding matters * Liaise with compliance team on KYC, AML, and regulatory requirements * Engage with clients to obtain KYC and due diligence documentation and follow up on outstanding requirements in a timely manner * Review onboarding documentation to ensure completeness, accuracy, and compliance with internal and regulatory standards * Prepare and coordinate documentation for new business approval processes * Ensure a smooth and efficient onboarding process through effective coordination across cross-functional teams * Identify and escalate high-risk or complex onboarding cases where necessary [What We Are Looking For] [Education] * Diploma and above [Skills and Experience] * At least 1 to 2 years of experience in the financial or corporate services industry in client due diligence or onboarding administrative roles. Experienced candidates will be considered for a Senior Client Onboarding Administrator role and compensation will commensurate accordingly * Basic understanding of KYC, AML, and client due diligence is preferred [Traits] * Organised: Effectively manage multiple tasks, prioritise workload, ensure accuracy, and follow through on responsibilities in a fast-paced environment * Self-Motivated: Resilient under pressure, able to work both independently and collaboratively, taking ownership while meeting deadlines * Strong Communication: Clear written and verbal communication [What We Offer] * Professional Growth – We value commitment and provide opportunities for professional development, industry exposure and professional memberships * Competitive Compensation – Structured salary package with annual reviews, discretionary performance bonuses and a fixed bonus * Flexible Work – Hybrid model with remote options giving you autonomy while ensuring productivity We regret to inform you that only shortlisted candidates will be notified. Kensington Trust Singapore Limited established its presence in Singapore in 2015. The company is part of the Kensington Trust Group that formed a strategic alliance with JTC Group (Jersey). Trust services include assistance to help individuals, families, and businesses establish and administer the trusts. Our fiduciary role includes acting in the best interests of our clients, ensuring proper compliance are adhered to when managing and administering to the assets. We may act in capacity as trustees, executors or administrators of estates, ensuring that assets are distributed according to the wishes or wills of the client or in accordance with legal requirements. In August 2016, Kensington Trust Singapore Limited was granted a license by the Monetary Authority of Singapore to conduct trust business, offering specialised jurisdiction-specific fiduciary solutions. Overview To ensure a corporation thrives, we believe you need expertise not just in the day to day operations but also behind the scenes. Just like a skilled and dedicated landscape artist who can create an amazing sculptured garden, JTC Kensington has the know-how to nurture your corporate or fiduciary interests, ensuring a corporation or an entrepreneurial enterprise thrives. With a hand-picked team of experienced professionals in the trust and fiduciary business, JTC Kensington can help you manage and administer cross border business activities; set up and administer private trusts; and provide corporate management and administrative services. This leaves you and your management team free to concentrate on what you do best while we support you with how , where and when . Our Mission JTC Kensington aims to live up to its well-known namesake in the United Kingdom with its intricate formal gardens, squares, palaces and museums. Not just in its physical features but also in our depth of knowledge and understanding of the trust and fiduciary business. Given the collective experience of our team, we have in-depth knowledge of structures and we work with advisors in the implementation of these structures. We understand the role of proper management as a pillar in sustaining long term relationships with clients. In this context, our operating philosophy centres on our commitment, hard work and dedication rather than number of clients or assets under administration. In brief, our mission will be driven by a single-minded passion – 'Our Hands at Work' – and the proof will be seen in how we deliver on our projects. Our Vision We aim to be the preferred Trust Group with expertise and knowledge in understanding and fulfilling Clients needs; We nurture a culture deriving satisfaction from growing our Business and recognizing \& rewarding our Employees. Our Business Principles We put our Clients First We value our Employees We enhance our Shareholders' value Our Services We help our clients achieve the success their business deserves. We take care of all their business corporate needs through our complete suite of Accounting, Payroll, and Corporate Secretarial services that covers all aspects of setup and ongoing company administration, and Trust and Trustee Services. Visit our website at https://www.kensington-trust.com/our-services/ktg-services/
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